The Collective Paper Factory

2.0 star property
Long Island City hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Collective Paper Factory

Lobby sitting area
Front of property
Manhattan Loft | Living area | Flat-screen TV
Deluxe Room, Multiple Beds | In-room safe, individually decorated, individually furnished, desk
Manhattan Loft | Private kitchenette | Microwave, coffee/tea maker

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Fitness center
  • Self parking
  • Conference center
  • 2 meeting rooms
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
For families
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 7 of 7 rooms

Executive Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

Manhattan Loft

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Queen

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, Multiple Beds

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 420 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

Superior Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed - Roll-in Shower

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
37-06 36th street, Long Island City, NY, 11101

What's nearby

  • Memorial Sloan-Kettering Cancer Center - 6 min drive - 4.6 km
  • Central Park - 7 min drive - 5.2 km
  • Grand Central Terminal - 7 min drive - 5.6 km
  • Times Square - 7 min drive - 6.1 km
  • Rockefeller Center - 8 min drive - 6.1 km

Getting around

  • LaGuardia Airport (LGA) - 21 min drive
  • Teterboro, NJ (TEB) - 24 min drive
  • John F. Kennedy Intl. Airport (JFK) - 45 min drive
  • Newark Liberty Intl. Airport (EWR) - 57 min drive
  • Stewart Intl. Airport (SWF) - 97 min drive
  • Long Island City Hunterspoint Avenue Station - 4 min drive
  • Woodside Station - 4 min drive
  • Long Island City Station - 5 min drive
  • 36 St. Station (Northern Blvd.) - 3 min walk
  • 39 Av. Station - 6 min walk
  • 36 Av. Station - 7 min walk

Restaurants

  • ‪Pig Beach - ‬4 min walk
  • ‪Copacabana - ‬6 min walk
  • ‪Astoria Seafood - ‬3 min walk
  • ‪Veronica's Bar - ‬4 min walk
  • ‪Mad Donkey Beer Bar & Grill - ‬6 min walk

About this property

The Collective Paper Factory

When you stay at The Collective Paper Factory, you'll be within a 10-minute drive of 5th Avenue and Central Park. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. A terrace and a garden are other highlights. Fellow travelers like that it's just a short walk to public transportation: 36 St. Station (Northern Blvd.) is 3 minutes away and 39 Av. Station is 6 minutes.

Languages

English, Spanish

At a glance

Hotel size

  • 122 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 2 AM
  • Contactless check-in available
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Onsite self parking (fees apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Shared microwave

Working away

  • 2 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: USD 200.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 26.39 per accommodation, per night
  • Resort fee inclusions:
    • Fitness center access
    • Housekeeping
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Phone calls (may be limited)

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 35.0 per night

Parking

  • Self parking is available for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hotel Paper Factory
Paper Factory Hotel
Paper Factory Hotel Long Island City
Paper Factory Long Island City
The Paper Factory Hotel
The Collective Paper Factory Hotel
The Collective Paper Factory Long Island City
The Collective Paper Factory Hotel Long Island City

Frequently asked questions

Does The Collective Paper Factory offer free cancellation for a full refund?
Yes, The Collective Paper Factory does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Collective Paper Factory?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Collective Paper Factory?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at The Collective Paper Factory?
Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at The Collective Paper Factory?
No, this hotel doesn't have a casino, but Resorts World Casino (18-min drive) and Empire City Casino (20-min drive) are both nearby.
What is there to do at The Collective Paper Factory and nearby?
The Collective Paper Factory has a fitness center and a picnic area, as well as a garden.
Are there restaurants at or near The Collective Paper Factory?
Yes, there's an onsite restaurant.
What's the area around The Collective Paper Factory like?
The Collective Paper Factory is in Queens, a short 3-minute walk from 36 St. Station (Northern Blvd.).

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

Cool hotel that needs a lot of work...
I love the look and feel of the Paper Collective, which is cool and fun. I didn't love that the pillows offer not head support (and when I asked for more pillows, it had to be multiple times), the smallness of the shower that caused flooding all the time, or the rudeness of the front desk staff. I will say the maintenance and housekeeping staff were gems -- friendly, attentive, and overall wonderful. The bar or restaurant was never open, so I can't weigh in on that. The coffeemaker in our room worked occasionally, as did the elevator. Loved the gym, the location, and the aesthetic, but I'm curious as to why I should stay again considering that all the basics -- sleeping accommodations, bathroom, etc. -- aren't really up to par?
3-night trip
Verified Hotels.com guest review

2/10 Poor

Very inconvenient front desk and poor customer service. Would not recommend them.
Nbyia, 1-night trip
Verified Expedia guest review

8/10 Very Good

The hotel was right by the subway entrance. If you plan on going to Manhattan for the majority of your trips, it's only 20 minutes subway and a 2-5 min walk to the nearest entrance. Room was spacious, but kind of ?? that you could tell the ceiling was sloppily fixed from leakage. Also kind of annoying that they start you off with only two towels and a like 2 bottles of shampoo/etc despite our room having a queen king bed which obviously meant there were at least 4 people staying.... staff acted annoyed that we kept having to ask for more towels. But other than that staff wasn't rude and the place was decent- maybe not as a four star hotel.
Xinghe, 3-night trip with friends
Verified Expedia guest review

8/10 Very Good

Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patrick Oflaherty, 4-night trip
Verified Expedia guest review

2/10 Poor

Marisha, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Christine, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great place, very unique!
Charles, 4-night family trip
Verified Expedia guest review

8/10 Very Good

This hotel is close to several train stations so it’s very easy to get anywhere. The room was quite small but worth the price we paid. I would stay here again based on location and value.
Josephine Marguerite, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Debbie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

No brainer/best in Queens/NYC
This has to be the best deal in all of NYC. This probably wouldn't be the place for first timers to the city but you will not find another place with as much room as the Paper Factory. We absolutely loved it!
Things to do
View from 4th floor.
Christopher, 3-night trip
Verified Hotels.com guest review

6/10 Good

Cool aesthetic. Room was austere and barebones. Our door was found open when we returned from a day out. Cleaning had been in, so I expect they forgot to close it. This is a major safety concern and I'd like a refund for 1 night of the stay.
Samuel, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Adriana, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

I am not sure why they charged me $80 for. It caught me off guard. We never asked them for anything.
Hayat, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Property was only on heat and room was almost 80 degrees. front desk said there was nothing they could do about it. Very uncomfortable, we had to leave as we could not tolerate the high temperature of the room
Jordan, 2-night family trip
Verified Expedia guest review

6/10 Good

Hotel has a large windows and the room is very clean.
Young, 1-night trip
Verified Expedia guest review

8/10 Very Good

Paige, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Juan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Watch out if you have loud neighbors
During our recent stay, we were woken up by extremely loud neighbors at 4:15am. We called the front desk to take care of the issue, but nothing changed. The neighbors stayed loud, and we contacted the front desk again at 4:50am. The front desk offered us a different room, but it was 4:45 in the morning and my traveling companion had an important event the next day. My companion had ear plugs and was able to somewhat sleep through the disturbances, and changing rooms would have meant waking up fully to pack and move - making the situation even worse (I did not have ear plugs and had to fully deal with the loudness). The hotel should have removed the guests at this point. This didn’t happen and the guests remained loud until 6:15am. I emailed the manager and requested a refund because the hotel failed to deliver a good experience. The hotel should have removed the guests, and upon failing to do so, the hotel should have granted the refund we requested. Instead, the manager told us that since we turned down moving rooms at 4:45am, that he wouldn’t refund our stay. When hotels.com contacted the hotel asking for a refund on our behalf, the manager again said no and denied any refund. Furthermore, the manager said that hotels.com could request a refund as often as they’d like, but the answer would always be no. This is reprehensible customer service by the manager. It was the hotel’s responsibility to take care of the problem. It was not our responsibility - as the injured party -
1-night trip
Verified Hotels.com guest review

4/10 Fair

..
Thiago, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect!!!
Nicole, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

Great hotel
Great modern hotel with beautiful history still leaving its mark.
Luis, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Philippe, 1-night business trip
Verified Hotels.com guest review