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Holiday Inn Rochester NY - Downtown, an IHG Hotel

3.0 star property
Riverfront hotel with 2 restaurants, near Strong

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Rochester NY - Downtown, an IHG Hotel

Exterior
Premium bedding, desk, blackout drapes, iron/ironing board
2 restaurants, breakfast served
Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

6.4 out of 10

Good

Popular amenities

  • Pet friendly
  • Bar
  • Laundry facilities
  • Air conditioning
  • Parking available
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • Conference center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Computer station
  • Vending machine
  • Self-serve laundry
Feel at home
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 466 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 466 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 466 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 466 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 466 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Lobby

Hilton Garden Inn Rochester Downtown, NY

Pool
Pet friendly
Parking available
Free WiFi
8.4 out of 10, Very Good, (691)
The price is $149
includes taxes & fees
$127 per night
Dec 22 - Dec 23
Hilton Garden Inn Rochester Downtown, NY
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About the neighborhood

Map
70 State St, Rochester, NY, 14614

What's nearby

  • Blue Cross Arena - 4 min walk - 0.4 km
  • Rochester Riverside Convention Center - 5 min walk - 0.5 km
  • Eastman School of Music - 14 min walk - 1.2 km
  • Strong - 16 min walk - 1.4 km
  • University of Rochester - 4 min drive - 3.5 km

Getting around

  • Greater Rochester Intl. Airport (ROC) - 12 min drive
  • Rochester Station - 14 min walk

Restaurants

  • ‪Fifth Frame Brewing - ‬8 min walk
  • ‪St Paul Proper - ‬9 min walk
  • ‪Founders Cafe - ‬6 min walk
  • ‪The Street - Craft Kitchen & Bar - ‬7 min walk
  • ‪Pane Vino Ristorante - ‬7 min walk

About this property

Holiday Inn Rochester NY - Downtown, an IHG Hotel

At Holiday Inn Rochester NY - Downtown, an IHG Hotel, you'll be just a 5-minute drive from Strong and University of Rochester. Guests can visit the fitness center for a workout or grab a bite to eat at River Club, which serves breakfast and is one of 2 restaurants. Also, Rochester Institute of Technology and Lake Ontario are within a short drive. Fellow travelers like the helpful staff.

Languages

English

At a glance

Hotel size

  • 217 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age: 21
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Secured covered onsite self parking (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 2 restaurants
  • Bar/lounge

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (15024 square feet of space)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1968
  • Television in common areas
  • Fitness center
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Mini-fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

River Club - This restaurant serves breakfast only.
State Street Bar & Grill - This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 6.00 to 13.95 per person

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per pet, per stay

Parking

  • Covered self parking costs USD 5 per day with in/out privileges

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Rochester Plaza
Rochester Plaza Hotel
Holiday Inn Rochester Downtown Hotel
Holiday Inn Rochester Downtown
Holiday Inn Rochester
Holiday Inn Mayo Clinic
Rochester Holiday Inn

Frequently asked questions

Does Holiday Inn Rochester NY - Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Rochester NY - Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn Rochester NY - Downtown, an IHG Hotel?
Yes, pets are welcome. There's a charge of USD 50.00 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Rochester NY - Downtown, an IHG Hotel?
Yes. Self parking costs USD 5 per day.
What are the check-in and check-out times at Holiday Inn Rochester NY - Downtown, an IHG Hotel?
You can check in starting at 3:00 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Holiday Inn Rochester NY - Downtown, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Holiday Inn Rochester NY - Downtown, an IHG Hotel?
Yes, there are 2 onsite restaurants, featuring alfresco dining.
What's the area around Holiday Inn Rochester NY - Downtown, an IHG Hotel like?
Holiday Inn Rochester NY - Downtown, an IHG Hotel is located by the river in Downtown Rochester, a short 16-minute walk from Strong and 4 minutes' walk from Blue Cross Arena.

Reviews

6.4

Good

7.0/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Poor

Stay away
This was the worst experience I have ever had at a hotel. Provided credit card for incidentals which apparently didn't go through. Was woken up late at night saying that it needed to be fixed, we were in bed and asked if it could be dealt with in the morning. 7am wake up call to rudely tell us to come down and fix the problem. Room was prepaid so no fear of us skipping out. We said we would be down, then loud banging on door by security to evict us. My wife in the shower, two kids in room and treated like a criminal. Spoke to manager who said there would be a credit which never happened. Unbelievable experience.
Chad, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Travel spend a week had no problem.
SHARON, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Really nice staff, clean rooms nice service but make sure you grab snacks and drinks before you get there because prices on drinks and chip are ridiculous overpriced
Kenyon, 4-night trip
Verified Expedia guest review

2/10 Poor

No gym
DAVID, 4-night trip
Verified Expedia guest review

4/10 Fair

The bathroom wasn’t clean, there was stains in bathroom. Hair in bathroom. It wasn’t as clean. The staff was nice.
Keren, 3-night trip with friends
Verified Expedia guest review

2/10 Poor

The proximity to the convention center was good. The hotel smelled really bad, they v only make fresh coffee 2x/day waited almost an hour to get fresh towels, there was a mouse in my room. The bed sheets did not look like they were washed properly.
Euella R, 2-night trip with friends
Verified Expedia guest review

8/10 Very Good

Janet, 1-night trip
Verified Expedia guest review

4/10 Fair

Had to change room night of arrival. Toilet did not work. Front desk unresponsive. Unauthorized charge appeared. Had to chase front desk to get a commitment to fix. In general Front Desk seemed less than competent. I am not usually a complainer.
peter, 2-night trip
Verified Expedia guest review

2/10 Poor

JOHN, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Roger, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Stayed for a concert. Place was under construction but it was peaceful and the staff was nice. Just wished there was more shops around for food walking distance
korryne, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

Mad isnt the word
Hotel was nice clena decent location security on site. Only issue was we left for coffee. It was a walk across the street for 15 mins, and when we came back our room was open with the top saftey lock propping the door open. It was not check out time and we still havent recived an answer to why our room was asessed by personal before check out time.
tawny, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Heater was very noisy, didn’t sleep well. Phone was totally dead, only usb plugs were on tv. Only one tv station for kids. No exhaust fan in bathroom. Room was clean and comfortable and staff was amazing
S Jean, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beverley, 1-night trip
Verified Expedia guest review

2/10 Poor

Room was unsanitary.
Christie, 3-night family trip
Verified Expedia guest review

2/10 Poor

Dirty place restroom smell like sewage plumbing not working carpet smelled dirty and old did not end up staying left instead
Elsa, 2-night family trip
Verified Expedia guest review

6/10 Good

The hotel was as cold as it gets. They turned off the heat and didn’t even attempt to turn it on knowing how cold the weather was. I literally had to wear sweater to keep me warm while I go to bed.
Amara, 2-night trip
Verified Expedia guest review

2/10 Poor

Sherri, 1-night trip
Verified Expedia guest review

4/10 Fair

Not the best hotel
The room itself wasn't bad. Not the cleanest, all the furniture in the room had some sort of damage. The bathroom was tiny. The shower looked like they tried to paint it and is now peeling. There was no hot water in the room. They gave us a key for another room to use and that also didn't have hot water. I don't recommend staying at this hotel. Maybe once they finish the renovations it will be better but it is not good right now
Kyle, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Hotel is under construction yet prices did not reflect this at all. Open ceiling tiles, unmarked parking areas and construction materials everywhere made the late check in frustrating. Bathroom had no toilet paper holder and roll in shower which we didn’t need but certainly important for some, just not us, and showers made the whole bathroom floor wet. Staff was friendly but at one point in the night someone tried to open our door and enter our room. My son had left the knob latch unlocked by accident and they were pushing full force. Thankfully he had closed the door latches. Hotel did not feel safe.
Jane, 1-night family trip
Verified Expedia guest review

2/10 Poor

I never leave reviews, period. I have traveled in third world countries and stayed in youth hostels. This was worse. The hotel is not just dirty, it's filthy. Floors are gross with dust and dirt all over them. There was a half empty wine bottle on the floor of our room. Our room had clean linens and was quiet. I throughly checked for bed bugs are couldn't find any, thank god. The staff were friendly. The rooms had paper room numbers taped to the walls. One elevator was out with a sold out hotel. Panhandlers were in the lobby in the evening. The hotel is in a not so great area. Gym is under construction which is not mentioned anywhere until you get there. The neighborhood is not safe to run or walk in alone. Under construction. We paid $450 a night to stay there for the eclipse. Unbelievable. DO NOT STAY HERE!!
Margaret, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Dale, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible experience, one elevator and several restrooms out of order, room cards constantly demagnetizing, bathtub literally falling apart, seriously understaffed hotel. Wouldn’t recommend to anyone
Daniel, 1-night family trip
Verified Expedia guest review

4/10 Fair

Michele, 2-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"Very comfy beds with great linens."
Reasons to Book
Nice Bathroom & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM