When we first arrived, the service was great. Our parking fee was waived due to us celebrating our anniversary. The staff seemed helpful. However, once we got to the room, things changed. There was no explanation to the fact that we had to use the room key to keep the lights on in the room. There was dirt and dust in the corners, we had bath towels that had stains on them, and for price we paid for breakfast, the eggs and potatoes were cold, the french toast was hard and stale, and the pastries were stale. We ate breakfast at a local restaurant for two of our 4 days of stay for the same price, and got a fresh and HOT breakfast.
Then the t.v. reception was terrible. While watching the baseball playoffs and other shows, the reception would skip in and out and we would miss parts. This went on all 4 days of our stay.
The beds were comfortable, tho.