Babila Hostel & Bistrot

This pictures of this hostel imply beautiful vaulted ceilings and clean, modern architecture. And the hostel is well-designed as far as hostels go, however people are coming & going constantly and smoking in the vestibule. There is so much smoke coming in and out of the main door and front windows that it gets into the private rooms too. I reserved a private room and the first night was alright, but in the morning people could be heard talking and closing doors loudly. Worse however, smoke started coming in from under the door by other guests who were either smoking right in the front of the drafty corridor, or actually inside the building. There is just one staffer at the desk who did his best to address my concerns, but after one night I politely asked for a refund of the remaining nights of my stay and was denied. This hostel refused to give me back my money after I told them that my partner was made nauseous by the smoky conditions and we wanted to leave. We still left, but the greedy hostel kept my money. Further, Hotels.com refused to compensate me on the hostel's behalf, which is more disappointing. This is a hostel and it's busy, loud, and smoky. They do have a simple complementary meal service and an inexpensive bar. Beyond that however, the arrogance and indifference of the hostel, and Hotels.com is offensive and I oblige you to seriously consider whether to stay here.

smooth check in,comfy bed, 10-15 mins walk to duomo cathedral, but limited selection for a bfast buffet. Over all not a bad stay.

Staff was amazing, breakfast ran out everyday, coffee or juice machines were not working all days I stayed.

Pros: service, neighborhood, and breakfast. Cons: cleanliness and facilities (some stuffs are broken).

I love that every room comes with ensuite shower and toilet, and it's very clean. The breakfast is very good, staffs are helpful. Apart from the bunkbed, this feels more like a 3-star hotel than a hostel. Will be happy to come back if I visited Milan again.