This hotel is okay at best. The rooms are fine, but a lot smaller, less new and darker than they seems on the pictures. The views from the rooms are not quite there either...
Some of the staff speaks okay english, some only speak italian.
The breakfast is fine, but small things, such as lukewarm youghurt and a quite limited selection, is not what you hope for.
The location of the hotel is very good, close to all the sightseeing points and restaurants.
The staff seemed friendly enough. However, our experience was far from pleasant.
We were asked to move rooms, because they had to have, electricity work done. We, to be nice, accepted this and were moved to a smaller, darker room, with no hot water and broken lamps.
After being out for the day, we came back to the old room being occupied by new guests. Meaning, they might or might not have had the electricity work done, but nonetheless never offered us our old bigger room, which we have payed for, back. It would have been completely acceptable if they had just told us not to be in the room for a couple of hours. Instead we were given the worst room in the hotel, and our old room was given to new guests. A very bad experience.
The internet was good but quite unreliable, as it stopped working multiple times a day.
To sum it up, I woulnd't pay to stay here again, because of my experience, but if you're on a quite limited budget, the good location might just be worth it.