When booking, no choice for smoking or nonsmoking, so I assumed default as nonsmoking. When arrived, I realized that all are smoking. Front desk staff do not speak even simply English. Difficult to communicate with Hotel staff. Carpet in elevator must haven’t been shampooed for attended time - the dirtiest one I personally experienced in Japan. The floor of Japnese style room may have small insects, my wife got some skin rash on her arm. The hot Springs bath is unconvinencely separated the indoor section from open air section. You must put on your clothes to go through a public hallway to switch from the indoor to open air, which is not a typical in Onsen hotel in Japan. The fence of the open air section blocks the view of ocean, so you may unable to enjoy the said ocean view. Not recommended.