The Hotel @ Fifth Avenue

God lokation og sødt personale.

DO NOT STAY AT THIS HOTEL. I booked a room here for a week, to make a nice surprise-party for my husband, AT THE ROOF TOP BAR. Cos when I booked the hotel via hotels.com they shoved pictures of their lovely roof top bar. So in advance, I had already invited friends over, to celebrate my husband, and surprise him. But when we turned up on our check in day, it was just to find out, that THERE IS NO ROOF TOP BAR. The bar was closed more than a year ago, they just didn't bother to remove the pictures. And they just laughed at me when I comained. Even told the next customers in line, that I didn't understod........ I didn't get what I paid for..... that I understod. And to be honest, got a room with absolutely NO view beside a backyard, with a lot of NOISE from aircons running 24/7.... The breakfast is self-service (this is the only point where you can't complain about the service) on carton plates, carton cups and plastic cutlery.... So my advice is, do NOT STAY AT THIS HOTEL. UPDATE AFTER Hotels reply, and says it's hotels.com mistake: Your comment is simply not relevant or true. YOU are 100% in control of your own hotel-profile you have made at hotels.com. And YOU are the one, that even after a year, still show pictures of facilities that has gone long time ago. You have changed hotel name several times (perhaps to have 'fresh' reviews... ?). But no matter your name, we still advice others NOT TO STAY HERE.

Vi havde udset os hotellet bl.a. fordi der var tagteresse, men den var spærret af ukendte grunde. Vi var kede af, at der kun var engangsservice til morgenmaden set i lyset af klimaproblemerne. Ellers var alt tilfredsstillende.

Hotellet har først og fremmest en god beliggenhed i Midtown, hvilket betyder at det blot er to blokke fra Penn Station, som er stationen du kommer til fra JFK lufthavnen. Billigste vej til Manhattan fra lufthavn. Det ligger også tæt på Central Park, Empire State Building, Time Square og alt det andet. Det værelse jeg fik tildelt, var udmærket indrettet som et klassisk hotelværelse oftest er, og værelset blev holdt rent og fint under mit ophold. Jeg havde dog en noget larmende aircondition, hvilket jeg gjorde opmærksom på da jeg checkede ud, og jeg tænker det var blevet fixet før hvis jeg havde spurgt om det. Jeg havde en sodavandsautomat lige udenfor mit værelse, hvilket betød at jeg hørte mange bump i løbet af natten, så jeg kan anbefale at man beder om et værelse væk fra denne. Personalet var meget serviceminded, og det var ganske behageligt at bo der. Eneste minus ved dette hotel er morgenmaden, den er ganske enkelt meget ringe, og det er alt ved morgenmaden som er kedeligt. Når jeg oplever morgenmaden på dette hotel, så kommer jeg til at tænke på nogle af de billige moteller jeg har boet på rundt omkring i USA, blot at de billige moteller altid tilbyder bag selv vafler.Mere

- My check-in was on Sunday so i requested hotel to receive my package on Friday which I could collect upon check in but my request was decline. I have to change my meeting then. - I requested hotel for 1 night early check out due to change in plan but again my request was decline for early check out and i had paid all nights which i booked. - Rates of this hotel is shady... they offer low rates at the time of booking but charge $40 resort fee upon check in... I can get much better hotel in total price which i have been charged. - No Fridge in a room. - Staff and policies of the hotel are not friendly and co-operative...