2/10 Dårligt
1. august 2022
Over promise but under deliver
The resort promises lots of variety of restaurants and activities but they have very limited access to everything so must guests don’t get to actually access them. They talk about kayaks and sail boats, but you need to line up at least 30 minutes before they open to have a chance to sign up for them. They also will randomly say items aren’t available and after asking several different staff why, they would give different and sometime contradictory answers. One day I was told it was too windy to use the kayaks they wind didn’t seem different from any other day. I went back later and spoke to someone else and asked if it was still too windy. He said it’s not to windy, but there is too much seaweed.
When we booked we requested two rooms with double beds. I confirmed with the staff ar checking but the. They gave me one too with double beds and one with just one king. I told them they said I would have the two double beds and he said there is a sofa someone can sleep on so the kids g room does have two beds. The sofa didn’t have any bedding. Also at check in we were told to make our reservation for the restaurants right away. We left the check in counter s d went right to the office to make the reservations but there were not any available reservations. Again services that were advertised but not really available.
The last two days were were at the resort they didn’t have any towels available for the pool or beach. The staff did t offer any solutions, just said no towels
Familierejse på 4 nætter
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