Best Western Hotel Royal Centre

La atencion del personal nocturno, es muy basica, casi no hablan ingles y brindan poca informacion

They changed our room in the middle of the night due to a problem in the water system! They were very rude but the worst problem it was the other day I should wake up at 4am

The room was exactly as presented on Internet. Clean. Friendly staff.

Good room, convenient location, nice staff. No restaurant and only two items from the room service menu was available when requested, but there are other places to eat nearby. Would book again.

Good hotel, about 10-15 minutes walk from the centre. It is near a main road so you can hear the tram and police cars, but this is reduced from around 23:00 - 08:00

Overall, I really enjoyed our stay. It was just a quick one-night stay to visit a friend so we didn't spend much time here. The best was clean, but the thing that got me was our shower. Luckily, since it was just one night, we just went without using it. But the shower was visibly dirty and seemed to have some sort of film on it it. People were nice, and overall it was a decent stay.

Great location, fantastic room. Breakfasts were quite good.

With a cut in water supply for an entire afternoon and drilling noise all day this place was still not a bad choice considering the proximity to the grand central area. The hotel staff were courteous and fixed a clogged sink soon after our arrival and informing to the front desk. The biggest complain about the room are the slow internet speed and the tiny size of the bathroom. Overall it was still value for the money spent.

Excellent customer service. Even though I arrived around 10:am after a very long day/night of flying from the U.S., the staff was very accommodating and allowed me to check in early. I appreciated that very much. Not a very nice view from the window, could only see the emergency stairwell and alley, A minor disappointment, the towels and sheets did not smell fresh, but like they were laundered with the kitchen towels and napkins. Great location, tram at front door, Grand Place and Gare Central only minutes walk from hotel. Will stay again.

Das Hotel ist relativ Zentral gelegen. Bei meiner Freundin im Zimmer waren jedoch noch Bauarbeiten in Gange, weshalb Sie nach dem Ceck-In ihr Zimmer wechseln musste. Die Mitarbeiter des Hotel waren aber jeweils ein bisschen speziell. Meiner Meinung nach waren diese nicht für die Kundenbetreuung geeignet. Gross und ganz war der Aufenthalt aber gut.