We stayed here for 5 nights. The hotel is located perfectly in the center of Edinburgh, which makes it easy to walk to the popular attractions, places to eat, parks, shopping center and more. The receptionists and the others who work there are kind and friendly and will greet you every time. we got a room on the second floor, but the wifi didn't work for us there. we told the receptionists and they moved us straight away without hesitation up to the fifth floor. The wifi worked for us there, and we also got a nice view of the city. the cleaners are quick to make the bed, change the towels and anything else that might be needed. The hotel rooms have everything you will need, and are also very clean. There was a bit of noise between the walls and out towards the hallway, but not out towards the road and the city.