InterContinental Houston Medical Center

Hotel employee was extremely rude and uncomforting, tried to over charge me for a smoking fee that was never explained to me very rude and narcissistic

Nice hotel friendly staff.

Probably the best hotel I have stayed at in Houston! The staff was wonderful, from the bellhop to the front desk! Everyone was polite, made sure we had everything we needed and were taken care of. We visit Texas Children's frequently and will be staying here again! Parking is a little pricey ($34) to valet, but definitely worth it!

Room was nice, clean and comfortable. Would definitely stay here again. Staff was very nice!

The stay was absolutely amazing! We could not have asked for a more amazing staycation. Every month or so we find different hotels in Houston to try and we usually go for the higher end hotels just because they offer a variety of things and amenities we enjoy. The food here was absolutely amazing, get the burger with cheese and bacon I promise you won’t regret it. Also go to the bar and hang out with Eric, by far the best bartender and service we have ever had. This is our new favorite hotel and we’ve gone to many of the bigger named hotels such as Zaza and Marriott marquis. Keep this up intercontinental l.

Let’s see, it is on Main Street in the Medical Center area. It is within walking distance of all the hospitals although we drove In the morning from the hotel to MDAnderson, about 4 minutes. No hotels other than the hospital’s own Rotary House hotel are really close to that hospital. Btw, the international does offer a free shuttle. It just seemed easier to drive as it was still early and there was not much traffic. The professional hotel staff was helpful and friendly. There is an adjacent parking garage with elevators to the lobby. This is important as parking is never easy in that area and nothing is free. The hotel charged $23 for 24 hr parking with in and out privileges. Might seem pricey but that’s just the nature of parking in the area. We didn’t use the valet. The room was modern, clean, big windows, and had an especially nice bathroom and shower. I don’t think there was the usual room service Due to Covid-19. I’m not positive about that but the menus were at least more limited. And I must say we were impressed with the fact the everything was cleaned often and all staff were face masks. That was important to us and evidently also to them. The lobby is smaller but space is at a premium in that district. We would definitely stay there again. Btw, there was a food truck that parked right outside in the evenings. We tried them out and would say they were certainly adequate. Not the very best but it was made up for by convenience.

Everything was getting back to some sort of normal so obviously the hotel wasn't up to its normal capacity. Truth be told we got there early to take advantage of the pool in the Houston heat. Problem is the pool pretty much stays in the shade due to the buildings surrounding it. Food at the restaurant was average. Staff was very friendly and professional.

The team at the Intercontinental was very friendly and provided great levels of service amidst the covid restrictions. Although limited, the dining options at the hotel were terrific, food excellent, local shuttle very convenient for us. Would highly recommend this hotel any time!

Very nice and clean