We got a room in the basement, with windows we couldnt open, and there was mold in the room. The room also stank, and had high humidity, which the hotel tried to cover with a lot of perfume when we arrived. The lady at the front-desk also lied to us when we complained saying that we were wrong and that no one had complained about it before. She also told this to another guest, while we could hear it. She also told us that if we didn't want a room with mold, in the basement, then we should have written that in the comments of our reservation, as if that was something we should have thought of before going there. Furthermore, the bathroom has matt glass walls, which give only the minimum amount of privacy for the one using it. We also wondered if all the rooms had toilets, since we saw another guest using a toilet in the hallway.