Playa Los Arcos - Resort & Spa All Inclusive

We went for my boyfriends 35th birthday and I have to say we were pleased with everything. I was a little skeptical about the buffet because in the past I've hated all inclusive resort food. The rooms are a little out of date but it was totally fine. We didn't spend that much time in it.The resort is in the middle of everything you can possibly think of and right on the beach. I would definitely rebook this place.

The hotel is in a great location. For the most part, the staff was very friendly and helpful. Unf that’s about all. The hotel is in desperate need of a remodel. The room was small and not very clean, the furniture in bad shape, the AC was not working properly, the mattress was not comfortable and the sheets smelled bad! You also are not able to take guests in or to your room - I get it, it’s for security. But if I, as the guest, say I want to bring someone in, hold me accountable if something happens. Not worth the price - look for something else.

Upon arrival they put me in a room that didn’t even have a window that opened. This is because it backed up up to street. I was eventually moved to a higher room with a balcony but only after complaining. This hotel should be rated as fair at best

I had the best time at Los Arcos Hotel and Spa. First off, the staff was amazing I loved how when I got to my room there were balloons and confetti for me! The buffet was good, I recommend the breakfast menu, dinner was no so good except for Mexican Night. . My favorite area of the hotel was the pool, the view was perfect to the ocean. The location of the hotel is very convenient to shops, stores, souvenirs, other restaurants and the beach. We loved waking up in the early AM and walking by the beach shore and enjoy a nice breakfast.Overall, I recommend this hotel should you want to relax, enjoy the beach and have fun at the pool.

I love staying at Play Los Arcos. Beautiful Mexican architecture and colours, very friendly staff and great location in the romantic zone

the room never cooled down and was super hot for all 6 days. Which meant we slept very little-BAD!

Welcoming friendly staff, good food, great service throughout the hotel. Good location right on the beach and to the boardwalk.

Food is to por not like before Avery year is worse

This place was highly recommend and we were very disappointed to find the place was in shambles. There was everything from blood stains on the shower curtain to feces on the "clean" shower towels, the bedding smelled bad as did the a/c. The staff was pleasant but the facility does have odd rules like 1 pool/beach towel per person that must be returned by 6pm. I would not stay here again even though the location was excellent.

The hotel and the all inclusive made for a relaxing weekend. The food was your average buffet. Drinks were unlimited. HOWEVER our room was awful. Very small,only one person could be in the bathroom at the same time and the room smelled. There was an exhaust fan right outside or window that ran all the time. Air conditioner only ran on one speed HIGH, so it was very noisy. Sheets were torn our first night.Room was very dark and rundown with no view to speak of. For $140US a night room it was nowhere near what it should be.