2/10 Dårligt
28. maj 2025
MOUSE POOP in the frosted flakes...dispensed flakes and put on milk when I noticed it. I brought to attention of desk clerk and they changed the cereal dispenser, but NEVER APOLOGIZED OR ASKED ANY QUESTIONS.
Toilet would not stop running in the room. Never offered to change the room even though very few hotel guests in the hotel.
The outdoor pool was green and dirty.
The hotel lost electricity for one day and we had to leave bc no air or lights. No accommodation was made.
Extremely disappointed!!!!!!! Desk clerks were nice, but no customer service follow through!!!!!!
Kathleen
Kathleen, rejse på 4 nætter
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