6/10 Godt
28. januar 2025
Classy Appearance, Disappointing Experience
I prepaid for breakfast for my entire stay, but on one of the days, I wasn’t informed that my breakfast was ready. I waited over half an hour in the breakfast room before anyone even asked if I was dining there. Additionally, the staff regularly forgot to provide me with a new breakfast card. I often had to remember to grab one from the front desk each night upon returning to the hotel.
When the cleaning staff realized I was staying alone, they began removing towels, leaving me with just one. The room was booked as a double, so I should have been provided two towels regardless.
The Business Double room itself is very small. While the staff were friendly and the rooms were clean, I was disappointed that only one elevator was operational during my stay.
Unfortunately, given these issues, I don’t think I’ll choose to stay here again when I return to Kyiv.
Colton
Colton, rejse på 9 nætter
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