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Pestana Promenade Ocean Resort Hotel

4.0 star property
Hotel with 2 restaurants, near Funchal Marina

Choose dates to view prices

Pestana Promenade Ocean Resort Hotel offers a tranquil oceanfront retreat. Unwind with a facial, massage, or body treatment at the sauna, and indulge in delicious meals at one of the two on-site restaurants. Take advantage of free WiFi and an indoor pool.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • Room service
  • Spa services
  • Massage/treatment rooms
  • In-room childcare

Feel at home (6)

  • In-room childcare (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
$228 nightly
The total price is $242
May 23 - May 24
Total with taxes and fees

Why we love this property

Work meets relaxation
Located on the boardwalk, this hotel offers meeting rooms and a business center for work, plus a spa, sauna, and bar for post-meeting unwinding.
Dining delights
This hotel boasts 2 restaurants and a bar for diverse culinary options. The buffet breakfast offers a delicious start to each day.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Twin Room, Sea View

Minibar, in-room safe, desk, blackout drapes

Classic Twin Room, Sea View

9.4 out of 10
Exceptional
(6 reviews)
  • Sea view
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Twin Room, Partial Sea View (Side View)

View from room

Classic Twin Room, Partial Sea View (Side View)

8.8 out of 10
Excellent
(3 reviews)
  • Partial sea view
  • 249 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, Sea View

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, Sea View

8.4 out of 10
Very good
(5 reviews)
  • Sea view
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room (Promenade)

Twin Room (Promenade) | Minibar, in-room safe, desk, blackout drapes

Twin Room (Promenade)

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Twin Room, Pool View

Minibar, in-room safe, desk, blackout drapes

Classic Twin Room, Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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8.8 out of 10, Excellent, 1,001 reviews
$218 nightly
The price is $232
Jun 1 - Jun 2
Total with taxes and fees
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About the neighborhood

Map
Rua Simplicio dos Passos Gouveia, #31, Funchal, 9000-001

What's nearby

  • Lido Bathing Complex - 5 min walk - 0.5 km
  • Ponta Gorda Bathing Complex - 7 min walk - 0.6 km
  • Centro Comercial Forum Madeira - 10 min walk - 0.9 km
  • Formosa Beach - 5 min drive - 2.7 km
  • CR7 Museum - 7 min drive - 3.5 km

Getting around

  • Cristiano Ronaldo Airport (FNC) - 27 min drive

Restaurants

  • ‪Ristorante Pizzeria Radices - ‬4 min walk
  • ‪Papa Manuel Lido - ‬3 min walk
  • ‪Lido's Tavern - ‬4 min walk
  • ‪Pestana Promenade - ‬1 min walk
  • ‪the bottle store - ‬2 min walk

About this property

Pestana Promenade Ocean Resort Hotel

Pestana Promenade Ocean Resort Hotel puts you just a 5-minute drive from Funchal Marina. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in massages, facials, or body treatments. Other highlights include an indoor pool, an outdoor pool, and a bar/lounge. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 110 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 15 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Pool table
  • Beach nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Multilingual staff

Facilities

  • Built in 2009
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Dining

Deep-Blue and Breezes - Onsite restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 per person

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self parking costs EUR 15 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property is professionally cleaned.
Property Registration Number 3982

Also known as

Pestana Ocean
Pestana Ocean Promenade
Pestana Ocean Promenade Resort Hotel
Pestana Promenade
Pestana Promenade Ocean
Pestana Promenade Ocean Funchal
Pestana Promenade Ocean Resort Hotel
Pestana Promenade Ocean Resort Hotel Funchal
Pestana Promenade Resort Hotel
Pestana Promenade Ocean Hotel Funchal
Pestana Promenade Ocean Resort Hotel Madeira/Funchal
Pestana Promenade Ocean Resort
Pestana Promenade Ocean Resort Hotel Hotel
Pestana Promenade Ocean Resort Hotel Funchal
Pestana Promenade Ocean Resort Hotel Hotel Funchal

Frequently asked questions

Does Pestana Promenade Ocean Resort Hotel offer free cancellation for a full refund?

Yes, Pestana Promenade Ocean Resort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pestana Promenade Ocean Resort Hotel?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Pestana Promenade Ocean Resort Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Pestana Promenade Ocean Resort Hotel?

Yes. Self parking costs EUR 15 per day.

What are the check-in and check-out times at Pestana Promenade Ocean Resort Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Pestana Promenade Ocean Resort Hotel?

No, this hotel doesn't have a casino, but Madeira Casino (3-min drive) is nearby.

What is there to do at Pestana Promenade Ocean Resort Hotel and nearby?

Have fun with nearby activities like fishing, parasailing, and scuba diving. Enjoy a swim in the indoor and outdoor pools after a day out and about. Pestana Promenade Ocean Resort Hotel also has a sauna and a fitness center, as well as a garden.

Are there restaurants at or near Pestana Promenade Ocean Resort Hotel?

Yes, there are 2 onsite restaurants.

Does Pestana Promenade Ocean Resort Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Pestana Promenade Ocean Resort Hotel like?

Pestana Promenade Ocean Resort Hotel is located on the boardwalk/promenade, a short 7-minute walk from Lido Bathing Complex and 8 minutes' walk from Centro Comercial Forum Madeira.

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Reviews

Pestana Promenade Ocean Resort Hotel Reviews

9.2

Wonderful

9.0

Cleanliness

9.0

Location

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The property's outdoor and indoor pools were great, as well as the spa services, set in beautiful grounds with easy access to the promenade. (8 reviews)
  • Breakfast offered an extensive variety with many choices, including an omelette station, fresh fruit, and pastries. (9 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
View
Location
Shopping center
Lobby
Sea
Restaurant
Spacious room
Bed

Reviews

Verified

10/10 Exceptional

Had the best time here, great location, staff was amazing from the front desk to the manager. Pool was great after a long day of exploring
Brian, 3-night trip
Verified

10/10 Exceptional

Staff very friendly and helpful, lots of staff cleaning
DAVID, 8-night trip
Verified

10/10 Exceptional

Excellent view of ocean.
DAVID WESLEY, 7-night trip
Verified

10/10 Exceptional

Lots of positives - spacious room with comfy bed, very friendly efficient staff, great breakfast choice and lovely gardens and pool area. conveniently located for local transport and many restaurants.
Kim, 7-night trip
Verified

10/10 Exceptional

Outstanding staff - very friendly and helpful. Great facilities, good food choices, very clean and comfortable.
Susan, 7-night trip
Verified

8/10 Very good

Great place to spend a week, good links to town centre and local walks along promenade. Buffet and breakfast was excellent. Could improve communication on facilities, as staff could not supply English language text on the TV (remained in German due to IT problem).
James, 7-night trip
Verified

6/10 Good

Def some good and bad. Beautiful scenery and view in pool area. Good location. Very well maintained. Specious room with lovely view. Breakfast selection was very good. In general Seemingly upscale however definitely signs of cutting corners. Sauna hours not convenient. Room hot even with AC all the way down. Room temp was never comfortable. Very stuffy. Learned this is very common at Pestana hotels and resorts. Outdoor Jacuzzi was not heated, and indoor was only lukewarm. Bathroom in common area on ground floor smelled terrible everyday. Smelled like sewage.
Donna, 4-night trip
Verified

10/10 Exceptional

The staff in the breakfast/dinning were absolutly fantastic. So nice, friendly and polite and did their best for me. Tip them generously when you stay there!!!
Jeanette, 2-night trip
Verified

10/10 Exceptional

3rd time in this property….high standard of cleanliness and attention. Good choices for breakfast.
Elaine, 14-night trip
Verified

8/10 Very good

Me Rodgrigues was so helping in arranging our transportation from the airport. The location was great. Right on the bus line. Breakfast was great and staff was very friendly. Pool was lovely. We would definitely book again with this hotel.
Susan, 6-night trip
Verified

8/10 Very good

The common areas of the hotel were lovely . Lush grounds and fantastic amenities . The rooms need a refresh as they are dated . Pricey property when compared to another hotel our friends stayed at up the street . Breakfast assortment was plentiful with something for everyone .
Laura, 4-night trip
Verified

8/10 Very good

Location and views.

Views from balcony, location and check in staff were great. Hotel was very clean but a little tired and very dark and stale in the hallways. Bed was saggy. Breakfast buffet was extensive in choices and decent in quality. Staff there really friendly too.
2-night trip
Verified

10/10 Exceptional

Very nice hotel. Rooms are showing a little bit of wear and tear but very clean. Breakfast buffet fit for a king! Great outdoor pool, but not heated so it was rather cold in November. Indoor pool, jacuzzi and sauna were also great. I just wished they would not close at 8pm. After hiking the lavadas, and dinner we really had to hustle to be able to use these facilities for at least a little bit. Definitely would stay again.
Iwona, 6-night trip
Verified

10/10 Exceptional

We had an absolutely perfect stay at Pestana Promenade! The rooms are lovely and spacious. The only thing that bugged me was the big arch blocking our view of the sea partially. A few rooms have this problem. The staff are amazing, especially the cleaning ladies who do a wonderful job and are very kind. Amazing staff in the restaurant as well! Thank you Pestana, we will be returning for sure!😀
Ivana, 9-night trip
Verified

10/10 Exceptional

A pleasent stay

Stayed here over the new year for about a week. Overall a nice experience. The hotel is very clean and the staff is very helpful and friendly. The location of the hotel is good and the ocean view from the balcony is beautiful. I really enjoyed the breakfast as well, it has a lot of options to choose from and there was sparkling wine available every morning. I only had two minor issues with the room. The pillows were a bit hard for me personally. And the bed is not a real double bed, but two small beds next to each other. And although the staff did provide us with a large mattress on top, it still isn’t quite the same thing as a real double bed. But these are minor things and the overall experience in the hotel was very nice. I can recommend this hotel.
Pasi, 8-night trip
Verified

8/10 Very good

I enjoyed the food the breakfast and the service was outstanding ,the daily hostess who could speak 4 languages was brilliant .We had a cleaning woman on the 6th floor who was also outstanding .My one disappointment was do wish I had a gym (some sort of cardiovascular machine i could have exercised on ) Both the broken gym equip and pico de Airo ,a dream we thought we would have experienced but due to road damage from fires we did not get to experience it. All things considered a Beautiful place to visit 👍
Cristine, 8-night trip
Verified

4/10 Fair

Unfortunately I cannot give a good review in general as the room we stayed had many flaws as I’m listing below. Air conditioning was very poor, not enough to cool the room for the night. We could not open the terrace window as it was right on the Promenade making it uncomfortable to have a sit down outside. The room was very small and more appropriate to a 2 star hotel. The facilities in general were very good, pool, jacuzzi, restaurant….etc The staff were fantastic however I cannot hide the fact that the room was the down side of our holidays, DO NOT CHOOSE THE PROMENADE ROOMS!!!! After 15 miles of hiking we deserve a good rest to tackle the next day, unfortunately that did not happen due to the room being very poor for a 4 star hotel Breakfast was fine and very well served!
phillip, 5-night trip
Verified

10/10 Exceptional

This was our second stay at the hotel and it didn’t disappoint. Every member of staff, no matter what their role, were exceptional. They were professional, yet friendly, and always able to help. They went out of their way to ensure my parents were happy with their vegetarian needs, and spent much time helping us choose our tours. The Island tours are a fantastic way to see everything, or you can get a bus outside the hotel into Funchal then to whenever you need. We found the taxis were reasonably priced too. The hotel outdoor and indoor pools were great, as well as the spa services. All set in beautiful grounds with easy access to the promenade. Breakfast had ample variety with so many bread choices, pastries, an omlette station, fresh fruit, ham, cheses etc. Some nights had fun entertainment with Madeiran dancers and BBQ, good Singers and a quality Karaoke night. The bartenders were happy to make you any cocktail if they had the ingredients, in addition to their extensive list. Our room had a huge super king bed and awesome seaview from our 6th floor balcony. Once again, what made the two weeks were the wonderful staff. It was great to see the Hotel Manager helping the staff and he was always friendly. We particularly want to thank Salomé & Flipe (our favourites), Lina, Tito and Rui in Reception; Fatima, Ana, Tania, Ivone, Claudia and Andrew in the restaurant. Them and others really made time to speak with us and help us have the best time. Thank you again.
Sonia, 14-night trip
Verified

6/10 Good

Solid 3 star hotel that could easily be a 4 star if cleanliness, staff and service improved. Similar to some other reviews- stained or lightly damaged walls, stained pull down curtain for the shower, hard water scale and build up accumulated on bathroom glass. The rooms don't really get made up and empty/used glasses accumulated throughout the week. Some staff were helpful, but overall not so much. I reported issues with the WiFi not working on Tuesday - was told this would be brought to the manager's attention. On Thursday, still no WiFi - at the pool, in my room, the balcony, etc. The person at the front desk first acknowledged a problem but then told me I was incorrect when it "worked" on his phone and not mine. Again on Friday when I started to worry I could not get in touch with home or check in for my flight, the front desk told me the WiFi just went down that day and would be fixed. When I inquired about an accommodation of some sort for the inconvenience I was told nothing could be done? Disappointing overall and would never want someone else to feel as dismissed as I was meant to feel. Oh, and when I booked my taxi for a set rate - I was told the rate was different the morning of my checkout. Thank you to the one person who tried to be helpful and held the original rate. Also, pass on the spa. I reserved a head and shoulders relaxation massage - shoulders good, but swirling around my hair in circles is not what I paid for?
Kimberly, 8-night trip
Verified

10/10 Exceptional

Beautiful property, friendly staff and great dining and shopping options close by
Troy, 1-night trip
Verified

10/10 Exceptional

very nice hotel in a lovely area, short walk to Funchal town.
Jake, 10-night trip
Verified

10/10 Exceptional

Beautiful property in a beautiful location
Richard, 1-night trip
Verified

10/10 Exceptional

Very good Services and friendly Personal;
Günther, 7-night trip
Verified

10/10 Exceptional

Another brilliant addition to the Pestana brand, which has many great Hotels in Maderia. I booked another stay as soon as I returned home,
Ben, 5-night trip
Verified

10/10 Exceptional

Cracking hotel

Excellent trip. Stayed 4 days andvreally enjoyed. Madeira is beautiful and the Pestana is a great base fir exploring or relaxing. Excellent rooms with sea views and dining options great
William, 4-night trip