10/10 Exceptional
Had the best time here, great location, staff was amazing from the front desk to the manager. Pool was great after a long day of exploring
Brian
Brian, 3-night trip
Pestana Promenade Ocean Resort Hotel
Hotel with 2 restaurants, near Funchal Marina
Pestana Promenade Ocean Resort Hotel offers a tranquil oceanfront retreat. Unwind with a facial, massage, or body treatment at the sauna, and indulge in delicious meals at one of the two on-site restaurants. Take advantage of free WiFi and an indoor pool.
Wonderful
Popular amenities
- Spa
- Parking available
- Free WiFi
- Restaurant
- Air conditioning
Main amenities (12)
- Daily housekeeping
- Near the beach
- 2 restaurants and bar/lounge
- Indoor pool and outdoor pool
- Breakfast available
- Fitness center
- Sauna
- Self parking
- Room service
- Spa services
- Massage/treatment rooms
- In-room childcare
Feel at home (6)
- In-room childcare (surcharge)
- Private bathroom
- Television
- Garden
- Terrace
- Daily housekeeping
$196 nightly
$209 total
Feb 21 - Feb 22
Total with taxes and fees
Why we love this property
Relaxation paradise
Spa services, facials, and massage treatments provide blissful escape at this hotel. The sauna, fitness room, and garden complete this wellness haven.
Dining delights
This hotel boasts 2 restaurants and a bar for diverse culinary options. The buffet breakfast offers a delicious start to each day.
Work meets relaxation
Located on the boardwalk, this hotel offers meeting rooms and a business center for work, plus a spa, sauna, and bar for post-meeting unwinding.
Room options
Showing 5 of 5 rooms
Classic Twin Room, Sea View
Exceptional
Highlights
Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
- Sea view
- 377 sq ft
- Sleeps 3
- 2 Twin Beds
Classic Twin Room, Partial Sea View (Side View)
Excellent
Highlights
Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
- Partial sea view
- 249 sq ft
- Sleeps 3
- 2 Twin Beds
Superior Twin Room, Sea View
Very good
Highlights
Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
- Sea view
- 377 sq ft
- Sleeps 3
- 2 Twin Beds
Twin Room (Promenade)
Highlights
Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
- 269 sq ft
- Sleeps 2
- 2 Twin Beds
Classic Twin Room, Pool View
Exceptional
Highlights
Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
- 409 sq ft
- Sleeps 3
- 2 Twin Beds
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About the neighborhood
Rua Simplicio dos Passos Gouveia, #31, Funchal, 9000-001
About this property
Pestana Promenade Ocean Resort Hotel
Pestana Promenade Ocean Resort Hotel puts you within a 10-minute drive of Funchal Marina and Madeira Botanical Garden. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in massages, facials, or body treatments. Other highlights include an indoor pool, an outdoor pool, and a bar/lounge. Fellow travelers say great things about the helpful staff.
At a glance
Property amenities
Room amenities
Special features
Frequently asked questions
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Pestana Promenade Ocean Resort Hotel Reviews
Wonderful
9.0
Cleanliness
9.0
Location
9.4
Staff & service
9.0
Property conditions & facilities
What guests liked
- The property's outdoor and indoor pools were great, as well as the spa services, set in beautiful grounds with easy access to the promenade. (8 reviews)
- Breakfast offered an extensive variety with many choices, including an omelette station, fresh fruit, and pastries. (9 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffRoomViewLocationLobbySeaShopping centerBedBreakfastRestaurant10/10 Exceptional
Staff very friendly and helpful, lots of staff cleaning
DAVID
DAVID, 8-night trip
6/10 Good
Def some good and bad. Beautiful scenery and view in pool area. Good location. Very well maintained. Specious room with lovely view. Breakfast selection was very good.
In general Seemingly upscale however definitely signs of cutting corners.
Sauna hours not convenient.
Room hot even with AC all the way down. Room temp was never comfortable. Very stuffy. Learned this is very common at Pestana hotels and resorts. Outdoor Jacuzzi was not heated, and indoor was only lukewarm.
Bathroom in common area on ground floor smelled terrible everyday. Smelled like sewage.
Donna
Donna, 4-night trip
10/10 Exceptional
Beautiful property, friendly staff and great dining and shopping options close by
Troy
Troy, 1-night trip
10/10 Exceptional
very nice hotel in a lovely area, short walk to Funchal town.
Jake
Jake, 10-night trip
10/10 Exceptional
Very good Services and friendly Personal;
Günther
Günther, 7-night trip
8/10 Very good
Great place to spend a week, good links to town centre and local walks along promenade. Buffet and breakfast was excellent.
Could improve communication on facilities, as staff could not supply English language text on the TV (remained in German due to IT problem).
James
James, 7-night trip
10/10 Exceptional
Excellent view of ocean.
DAVID WESLEY
DAVID WESLEY, 7-night trip
10/10 Exceptional
Another brilliant addition to the Pestana brand, which has many great Hotels in Maderia. I booked another stay as soon as I returned home,
Ben
Ben, 5-night trip
10/10 Exceptional
Lots of positives - spacious room with comfy bed, very friendly efficient staff, great breakfast choice and lovely gardens and pool area. conveniently located for local transport and many restaurants.
Kim
Kim, 7-night trip
10/10 Exceptional
Beautiful property in a beautiful location
Richard
Richard, 1-night trip
10/10 Exceptional
Outstanding staff - very friendly and helpful. Great facilities, good food choices, very clean and comfortable.
Susan
Susan, 7-night trip
10/10 Exceptional
The staff in the breakfast/dinning were absolutly fantastic. So nice, friendly and polite and did their best for me. Tip them generously when you stay there!!!
Jeanette
Jeanette, 2-night trip
10/10 Exceptional
Cracking hotel
Excellent trip. Stayed 4 days andvreally enjoyed. Madeira is beautiful and the Pestana is a great base fir exploring or relaxing. Excellent rooms with sea views and dining options great
William
William, 4-night trip
10/10 Exceptional
3rd time in this property….high standard of cleanliness and attention. Good choices for breakfast.
Elaine
Elaine, 14-night trip
10/10 Exceptional
Facilities were great, so were staff and loved the sea view room we had. The hotel also allowed us an extended stay due to late flight.
Mohammed
Mohammed, 7-night trip
8/10 Very good
Had a very comfortable stay at the Promenade! The hotel has a great location with beautiful garden around the pool. Shops and transport links all minutes away! Spacious rooms and a nice balcony with fantastic views!
Roberto
Roberto, 3-night trip
10/10 Exceptional
We were only at the property for one evening due to a flight cancellation.
The property was nice, the staff friendly, and the location was great.
Audrey
Audrey, 1-night trip
10/10 Exceptional
The view from this property was outstanding! You could watch the sunrise and the sunset.
Nancy
8/10 Very good
Me Rodgrigues was so helping in arranging our transportation from the airport.
The location was great. Right on the bus line. Breakfast was great and staff was very friendly. Pool was lovely. We would definitely book again with this hotel.
Susan
Susan, 6-night trip
8/10 Very good
Jillymaryt
Had a lovely holiday in your beautiful hotel.
Jillian
Jillian, 7-night trip
8/10 Very good
The common areas of the hotel were lovely .
Lush grounds and fantastic amenities .
The rooms need a refresh as they are dated .
Pricey property when compared to another hotel our friends stayed at up the street .
Breakfast assortment was plentiful with something for everyone .
Laura
Laura, 4-night trip
8/10 Very good
Location and views.
Views from balcony, location and check in staff were great. Hotel was very clean but a little tired and very dark and stale in the hallways. Bed was saggy. Breakfast buffet was extensive in choices and decent in quality. Staff there really friendly too.
Verified traveler
2-night trip
10/10 Exceptional
Staff are amazing at this place. So helpful, so caring, honestly I was so happy staying here. It is a little worn in places and the double bed was two singles smushed together, but I enjoyed myself and had fun. I would come again.
Fozia
Fozia, 2-night trip
10/10 Exceptional
Very nice hotel. Rooms are showing a little bit of wear and tear but very clean. Breakfast buffet fit for a king!
Great outdoor pool, but not heated so it was rather cold in November. Indoor pool, jacuzzi and sauna were also great. I just wished they would not close at 8pm. After hiking the lavadas, and dinner we really had to hustle to be able to use these facilities for at least a little bit.
Definitely would stay again.
Iwona
Iwona, 6-night trip
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