The best thing about the hotel was the very friendly staff, of which most of them was able to speak english - huge plus, in a city like Milan.
The breakfast was also very good, with all kinds of different meats, cakes, coffees, cheeses etc. They even had a grill to make grilled toast in :)
The only disappointment, was being a 4 star hotel, and having no guest activities other than a foosball-table.