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Krystal Urban Ciudad Juárez by US Consulate

3.0 star property
Hotel with indoor pool, near Plaza Las Misiones

Choose dates to view prices

Reviews

8.8 out of 10
Excellent
Experience the vibrant Ciudad Juárez at Krystal Urban Ciudad Juárez by US Consulate. From shopping on site to unwinding at the indoor pool or bar, this hotel offers a modern retreat with free in-room WiFi and a 24-hour business center. The helpful staff has left a lasting impression on previous guests.
$83 nightly
The total price is $96
Jun 5 - Jun 6
Total with taxes and fees

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(101 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Quadruple Room Standard

In-room safe, desk, blackout drapes, iron/ironing board

Quadruple Room Standard

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • Free WiFi

View all photos for Standard King Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard King Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room with Two Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room with Two Double Beds

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(93 reviews)
  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Map
Av. Tecnologico 3750, Partido Iglesias, Ciudad Juárez, CHIH, 32528

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • La Rodadora Espacio Interactivo - 9 min walk - 0.8 km
  • Plaza Las Misiones - 3 min drive - 1.6 km
  • Plaza Juárez Mall - 4 min drive - 2.3 km
  • American Consulate - 4 min drive - 2.3 km

Getting around

  • Ciudad Juarez Intl. Airport (CJS) - 16 min drive
  • El Paso International Airport (ELP) - 39 min drive
  • El Paso Union Depot - 32 min drive

Restaurants

  • ‪El buen sazón - ‬6 min walk
  • ‪Taqueria 70 - ‬19 min walk
  • ‪Little Caesars Pizza - ‬15 min walk
  • ‪El Arrancadero - ‬15 min walk
  • ‪Toro Quintaco - ‬11 min walk

About this property

Krystal Urban Ciudad Juárez by US Consulate

When you stay at Krystal Urban Ciudad Juárez by US Consulate, you'll be just a 5-minute drive from American Consulate and Star Medica Hospital Ciudad Juarez2. After having fun at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a fitness center and a snack bar/deli. The helpful staff and location get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 120 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Shopping

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Front entrance ramp

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Energy-saving switches
  • Water-efficient toilets only

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 740 for adults and MXN 740 for children
  • Early check-in can be arranged for an extra charge of MXN 650 (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 650 (subject to availability)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Krystal Business Ciudad Juárez

Krystal Business Hotel Juárez

Krystal Business Juárez

Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez

Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez

Krystal Urban Ciudad Juárez US Consulate

Krystal Urban Ciudad Juárez by US Consulate Hotel

Krystal Urban Ciudad Juárez by US Consulate Ciudad Juárez

Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juárez

Frequently asked questions

Does Krystal Urban Ciudad Juárez by US Consulate offer free cancellation for a full refund?

Yes, Krystal Urban Ciudad Juárez by US Consulate does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Krystal Urban Ciudad Juárez by US Consulate?

Yes, there's an indoor pool.

Are pets allowed at Krystal Urban Ciudad Juárez by US Consulate?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Krystal Urban Ciudad Juárez by US Consulate?

Yes, there's free self parking.

What are the check-in and check-out times at Krystal Urban Ciudad Juárez by US Consulate?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge of MXN 650 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 650 (subject to availability).

Is there an onsite casino at Krystal Urban Ciudad Juárez by US Consulate?

No, this hotel doesn't have a casino, but Speaking Rock Entertainment Center (12-min drive) and Sunland Park Racetrack and Casino (19-min drive) are both nearby.

What is there to do at Krystal Urban Ciudad Juárez by US Consulate and nearby?

Krystal Urban Ciudad Juárez by US Consulate has an indoor pool and a fitness center.

Are there restaurants at or near Krystal Urban Ciudad Juárez by US Consulate?

Yes, there's an onsite restaurant.

What's the area around Krystal Urban Ciudad Juárez by US Consulate like?

Krystal Urban Ciudad Juárez by US Consulate is a short 3-minute walk from Central Park and 9 minutes' walk from La Rodadora Espacio Interactivo. Travelers say that the hotel is in a great location.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised for its excellent quality, variety, and service. (26 reviews)
  • The indoor pool was a nice feature, clean, and great for spending time, with temperature-controlled water perfect for kids. (7 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Bathroom
Restaurant
Food
Bed
Airport
Air conditioning
Shopping center

Reviews

Verified

10/10 Exceptional

Great location, great food and great staff.
Jose O, 8-night trip
Verified

10/10 Exceptional

Great location and great breakfast also great staff and room
Saeid, 1-night trip
Verified

10/10 Exceptional

Every one was nice good service
Arturo, 10-night trip
Verified

10/10 Exceptional

Clean room,quiet place,good service,delicious breakfast,great staff
Blanca, 2-night trip
Verified

10/10 Exceptional

Clean room, friendly helpful staff
Eduardo, 1-night trip
Verified

10/10 Exceptional

People at the front desk, nice, very nice!
Juan, 1-night trip
Verified

10/10 Exceptional

The staff provided exceptional service, and the rooms were both pleasant and generously proportioned, maintaining a high standard of cleanliness.
maria, 1-night trip
Verified

10/10 Exceptional

Staff is very helpful!
Gloria, 1-night trip
Verified

10/10 Exceptional

I have no complaints, staff was friendly and helpful.
Norma, 4-night trip
Verified

10/10 Exceptional

Clean room , everyone was super nice
Mariela, 3-night trip
Verified

10/10 Exceptional

Clean rooms, very spacious. Restaurant is great. We added on breakfast and it was worth it. It’s a buffet and it changed daily as to what was on it. You could also get your eggs cooked however you wanted. Pool has a lot of chemical but water was great. Wi-Fi kept cutting out in my laptop but tv and phones worked fine. Has a gym. Hotel has a car service if you ask in time to take you to appointments. Or you can use Uber and taxis.
amanda, 2-night trip
Verified

10/10 Exceptional

Cleanliness & welcoming staff
Jessica, 8-night trip
Verified

10/10 Exceptional

Great customer service and very helpful. The entrance and room are phenomenal! It’s always a pleasure going back I will be returning to this hotel. Thank you for your hospitality
Moses, 1-night trip
Verified

10/10 Exceptional

Very clean and the staff is amazing super helpful and friendly. The breakfast is excellent and varied
Dalila, 2-night trip
Verified

10/10 Exceptional

Room was clean and the front desk was very nice! Highly recommended!
Michael, 1-night trip
Verified

10/10 Exceptional

Clean rooms. Great staff
Juan, 2-night trip
Verified

4/10 Fair

This hotel overall need a lot of work attention cleaning RE do the rooms the bathrooms .. staff are really nice…..
Alejandro, 2-night trip
Verified

6/10 Good

The Room was perfect very clean we stayed on a Thursday second floor it was a quinceanera or somethin the koise was loud couldn't sleep that night
Luis, 1-night trip
Verified

10/10 Exceptional

Great customer service !
Roberto, 1-night trip
Verified

8/10 Very good

Staff were good overall. Definitely an 8 out of ten.
Oscar, 7-night trip
Verified

10/10 Exceptional

All good, clean and good service
Paola, 1-night trip
Verified

10/10 Exceptional

The hotel is clean. Service is fine. Breakfast buffet is decent. Neighborhood has an odor.
Christopher, 1-night trip
Verified

10/10 Exceptional

Clean room. Quiet.
luis, 1-night trip
Verified

8/10 Very good

Good service, very kind
Alejandra, 1-night trip
Verified

10/10 Exceptional

Staff was amazing
Maria, 17-night trip