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Mercure Wien City

4.0 star property
City-center hotel within walking distance of Karmeliter Market

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Wien City

Exterior
Arcade
Sports facility
Sports facility
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Non-smoking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Room service
  • 24-hour front desk
  • Car rentals on site
  • Front-desk safe
  • Snack bar/deli
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
The price is $176
includes taxes & fees
$156 per night
Jan 3 - Jan 4, 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Free minibar items
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (King Size or 2 Single Size Beds)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room (King Size or 2 Single Size Beds)

Highlights

Air conditioning
Heating
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed - single
Hair dryer
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, View

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 205 sq ft
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Map
Hollandstrasse 3, Vienna, Vienna, 1020

What's nearby

  • Schwedenplatz - 5 min walk - 0.5 km
  • Stephansplatz - 11 min walk - 1.0 km
  • Hofburg Imperial Palace - 14 min walk - 1.2 km
  • Prater - 3 min drive - 2.2 km
  • Vienna State Opera - 4 min drive - 2.7 km

Getting around

  • Vienna International Airport (VIE) - 20 min drive
  • Vienna Mitte Station - 19 min walk
  • Vienna Praterstern Station - 20 min walk
  • Vienna Franz-Josefs-Station - 25 min walk
  • Salztorbrücke Tram Stop - 3 min walk
  • Marienbrücke Tram Stop - 4 min walk
  • Gredlerstraße Tram Stop - 4 min walk

Restaurants

  • ‪Adria - ‬2 min walk
  • ‪Budapest Bagel Vienna - ‬3 min walk
  • ‪Taste! - ‬2 min walk
  • ‪Minze Vietnamese Kitchen - ‬2 min walk
  • ‪ZWE - ‬3 min walk

About this property

Mercure Wien City

Mercure Wien City offers a great location, putting you within a 15-minute walk of St. Stephen's Cathedral and Stephansplatz. Also, Hofburg Imperial Palace and Spanish Riding School are within a 15-minute walk. Public transportation is just a short walk: Salztorbrücke Tram Stop is 3 minutes and Marienbrücke Tram Stop is 4 minutes.

Languages

English, French, German, Hungarian, Italian, Spanish, Turkish

At a glance

Hotel size

  • 123 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 25 per day)
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Bicycle rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1992
  • Safe-deposit box at front desk
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Fees & policies

Refundable deposits

  • Deposit: EUR 50 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 25 for children
  • Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 59 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 9 per pet, per day

Parking

  • Self parking costs EUR 25 per day
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure City
Mercure City Wien
Mercure Wien
Mercure Wien City
Mercure Wien City Hotel
Mercure Wien City Hotel Vienna
Mercure Wien City Vienna
Wien Mercure
Wien Mercure City
Mercure Hotel Vienna
Mercure Hotel Wien City
Mercure Wien City Hotel
Mercure Wien City Vienna
Mercure Wien City Hotel Vienna

Frequently asked questions

Does Mercure Wien City offer free cancellation for a full refund?
Yes, Mercure Wien City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Wien City?
Yes, pets are welcome. There's a charge of EUR 9 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Mercure Wien City?
Yes. Self parking costs EUR 25 per day. Parking spots may be limited.
What are the check-in and check-out times at Mercure Wien City?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 59 (subject to availability). Contactless check-out is available.
Is there an onsite casino at Mercure Wien City?
No, this hotel doesn't have a casino, but Casino Wien (18-min walk) is nearby.
What is there to do at Mercure Wien City and nearby?
Have fun during the warmer months with activities nearby such as cycling.
What's the area around Mercure Wien City like?
Mercure Wien City is in Leopoldstadt, a short 3-minute walk from Salztorbrücke Tram Stop and 11 minutes' walk from St. Stephen's Cathedral.

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very Good

Very helpful staff.
Stayed at this hotel a few times previously, always very satisfied. The plastic odour of the carpet installed during renovations gave me a headache due to my sensitivities. We had to check out soon after checking in. The male staff at the desk was not particularly helpful addressing our request to change to another Accor hotel nearby, saying basically “there’s nothing we can do”. The much more helpful female staff next to him arranged it so we received a partial refund and transferred to another hotel. We were informed of our refund within a couple of days. We are thankful to the very helpful and competent lady who helped us. Perhaps she can teach the others how great service is done.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Özg, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Staff are great and so close to city centre
Iris, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Edgar, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

We were 4 days at this hotel, Excellent service, basic amenities, but overall, we were very satisfied. Breakfast buffet, was pretty good, we liked the option to make our own fresh fruit/ veggies juice.
LUZ, 4-night trip
Verified Hotels.com guest review

6/10 Good

No good no bad
Amir, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great stay, clean and practical. Breakfast was expensive but plenty other options outside the hotel within walking distance.
Binita, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great choice Vienna
Nice option very near the centre
Colin, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Jessica, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Ara, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excelent location
Luis, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Ashley, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Three nights stay, comfy room, nice central location. Staff friendly and helpful. The only wish would be to have more/a better storage space for clothes.
Elvis, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Karen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was friendly. Breakfast was expensive.
Seyed Mohammad, 5-night family trip
Verified Expedia guest review

8/10 Very Good

Very lovely hotel. Decor looks fab. Staff very welcoming and friendly. Breakfast was enjoyable, calm and spacious. The only downside is no bar just a vending machine.
Jennifer, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Kirsi, 3-night trip
Verified Hotels.com guest review

6/10 Good

Extrem netter Service, relativ dunkle Zimmer aber alles in Ordnung
Boris, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Conforme à mes attentes!
Nicolas, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Jedaias, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Fábio Augusto, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Das Hotel liegt sehr gut und alles ist zu Fuß erreichbar. Das Personal war immer sehr freundlich
Andreas, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jacqueline, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Bastante mal estado
Mal estado en todo el hotel. Tetcho baño roto. 1 assensor muy lento por todo el hotel. Desayuno a precio 4 estrella.
Cedric, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Murugu, 3-night family trip
Verified Hotels.com guest review