2/10
When we checked in, we told them we wanted non smoking rooms and what did they give us, smoking rooms. 3 hours later, I asked them to see if they can swap and give us another room that doesn't smell like smoke. The guy just told us that they don't have any other rooms avaliable so we were stuck of what we got. OK, it's just one night, we'll try to pull it through, so we thought. Later on that night, my daughter had notice something is crawling up her arm while she was on the mattress. She told us about it and i took a closer look. My wife snatched it off my daughters arm and place it on top of the night stand where she crushed it. I got my phone out and took some pictures so that i can zoom in for a closer look. Wasn't sure of what it was so google it and it turns out to be bedbugs. Lift both mattress up and took a closer look at the seams and yes, more bedbugs from little ones to adult size. Talked to the receptionist that we needed another room or if not, we needed the night to be refunded. They did help us on refunding the stay that night. The experience was not good.
Verificeret rejsende
Familierejse på 1 nat
