When I got in I was asked for my card, makes sense. To verify I asked if I had not already paid for the room. I was given a very curt and angry response of “you paid a third party, we need the card for incidentals.” I was told how to get to the elevator but I was not given any information about the pool, internet or breakfast. At any rate I had the room number on the envelope for the card so I found the room. We found a couple dead bugs in the room, one in the room one in the restroom. For a family of 4 we were given towels for 3 people. There is no microwave, no breakfast, no internet but high prices. The halls smell of dog. I asked for a couple disposable cups and the guy turned to grab them and muttered “free stuff,” with distain. The price is high, a couple cups are very much not free when you are paying such high prices.