6/10
When I arrived, I noticed right away the front entrance appeared a bit run down. When I was given the key to my room, I found it to be adjacent to the elevator, (very loud) the AC was set on 70 but the room was not cool and when I “opened” the door on the AC to adjust the temp, the door came off in my hand. The room did not smell fresh even tho the woman at the front desk at 2 pm told me I had to wait to check in until 3 pm because my room was being cleaned. I went back up front and spoke to a very kind young man who immediately moved me to a much better room! The only complaint I have about that room is it was adjacent to an outside door (actually very helpful) but that exit door did not close unless it was pushed hard to close. Every time I went out it, I found it was NOT closed - so much for hotel security! I did not feel safe with that door just a few feet from my room!
Kathryn
Familierejse på 1 nat
