Tru by Hilton Mt Pleasant Charleston

Very clean, cozy hotel. Only complaint is you can hear everything through the walls and above you. But overall we would stay again. Very kid/family friendly hotel. Comfortable beds. Streaming services able to be accessed from their TV. It was a good room for the price.

Overall good. Kept hearing noises in the hallway . Thin doors maybe?

We missed not having a closet and a larger refrigerator also a microwave... Otherwise it was a great experience

We stayed somewhere else the night before.. The beds were horrible so when we got here oh how we we hoping and we weren’t disappointed. Anyway it’s nice place. Have fun! Life is short.

My handicap accessible room with roll-in shower was not available even though I had reserved it in advance. No effort was made to contact me ahead of time to modify my reservation. My mom is disabled and we were there for surgery the next morning for her and it made things difficult for her. We also had to go out and purchase a shower chair for her to use. I also asked for a room close to an entrance becaise she can not walk very far at all. We were given a room in the middle as far as possible from all entrances. Also the platforms for the beds were too large for the mattresses causing me bruises from bumping the edge of it when moving around the room. Overall it was clean and people were friendly. This was our 2nd stay at this location. Experience 1st time was better which is why we returned.

This is a very clean hotel and is maintained. It sits close to the road and so there is a fair bit of road noise. The beds are comfortable, but the pillows will deflate to nothing as soon as you lay on them. If you have never stayed at a Tru, the rooms are smaller than most hotels but adequate. 24/7 coffee is offered in the lobby. The pool is a small outdoor pool and no thrills. The service is excellent and makes this hotel worthwhile.

So clean and the bed was oh so comfortable!

Everything was perfect. Friendly staff, easy check in and out. Everything was in clean and perfect condition. We couldn’t have asked for a better place to stay.

The room was positioned right in front of one of the exterior upward spot lights. I did not know there was a room darkening blind. I think that the check in should know that this room and the several others around the hotel are like this and be told about the blind.