2/10 Dårligt
18. maj 2025
Deactivating cards and poor communication
Checked in on Friday. Everything seemed to go well. They didn't have my second card on file for incidentals, got our cards. I reminded the desk clerk that I was to get extra pillows. I have to sleep sitting up because of shoulder surgery. I asked three more times for pillows, every couple hours because our key cards kept getting deactivated and no I didn't have them near electronics. Saturday morning, we went to breakfast again. The key is deactivated, came back downstairs. Again, asked about my pillows, an extra blanket. So we're on number 5 now. We got back saturday afternoon.Two pillows no extra blanket.
I told the girl she didn't have to clean the room but I needed towels. So when I came back out, she said, we have no big towels. What??????? The deactivating cards were a big pain in the behind because we were on the fourth floor. Food was good for breakfast. Saturday, I went out and bought 2 pills because I didn't trust that I was gonna get the pillows. I was in so much pain from not sleeping correctly. I don't think I was asking much. Numerous guests waiting at the elevator said that their keys kept deactivating.Also, so I know it wasn't just me.
THERESA
THERESA, familierejse på 2 nætter
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