The staff was really nice and helpful. The Hotel is located really good and on a quiet street, two blocks away from the underground and lots of restaurants and nice pubs. I had two rooms. A family room and a single room. First I got the single room in the basement, but this was not good at all and the air was heavy, there was a smell and very human. Then I complained and I got a much nicer room on the third floor. The family room was in the basement, but this was big and nice room - so this was ok. So my advice, try avoid the basement for the small rooms and then you have super Hotel, with nice breakfast to a good price.