Fine location, fine rooms. That is it. The rest was mediocre. Lobby fells like a train station - very loud, long lines for check-in, no (as in NO) seating areas, long lines for any cup of coffee/snack, coffee/snack bar closed during the day. Staff sometimes very rude, sometimes very helpful. First contact was very unhelpful and even hostile at 01.30 am arrival from the airport. We will never stay in Sheraton again.