The service and inflexibility was extremely disappointing from the beginning. We tried to check in 30 minutes early and were told that they don’t allow anyone to check in early at all. I mean, come on. Not hours early but half an hour. How petty can you be? I was willing to pay extra for it so it’s not like I was expecting anything for free, and I have a hard time believing that not one room was ready just 30 minutes before check-in time. We were going to a wedding and just wanted to dump our bags, but they don’t do luggage storage either. Btw despite what it says on the website, check-in actually ends at 10 pm, not midnight.
The property is just a dingy motel, nothing to write home about, and definitely not worth anywhere near $200+ a night. The beds were comfortable enough and the shower worked, so it did have the bare minimum. It was very noisy, with thin walls and the loud footsteps of people above. It was impossible to sleep because it became super noisy early in the morning and didn’t stop. The room wasn’t filthy but not very clean. There was a thick layer of dust and gunk all around the bed frame and the floor at the top of the bed, with several hair ties and other lost personal belongings they never bothered to remove. There was a microwave and refrigerator, so that was convenient. Otherwise the place was just a low quality dingy roadside motel.