My partner stayed at Freehand for 4 nights in October. Overall a very disapointing experience. But first the positive experiences; The staff was friendly and helpful and the gym was fine.
However being rated 4 star the rooms did not at all live up to the standards that can be expected. The pictures listed on hotels.com do not show the real experience of the rooms, I would even say they are false.
Starting from the beginning: At check in we were assigned a very small room, tiny window, we could barely move around the bed - not four star and not at all worth the ca 300 USD per night.
We asked for a new room and were assigned a larger room on 3rd floor (presented as an upgrade). At 1 AM the hotel nightclub downstairs started their party. Our bed was shaking. We asked for a new room again. We were assigned a new room (also presented as an upgrade). This was on 5th floor. I was not acceptable condition, but after switching to room number three after being on a flight for 9 hours we just wanted to sleep.
There's no ammenities in the rooms (except shampoo/soap), the last rooms windows had gaps to the outside so wind came directly in and the general condition and room cleanliness is not satisfying.
Having been to three rooms, I can honestly say that the standard is not as shown in the pictures.
Book somewhere else.