2/10 Dårligt
6. marts 2025
terrible trip
We had a very disappointing experience checking into our hotel on Saturday. The reason for the trip was to support one of our friends who is going through a very difficult time. She recently discovered her husband nearly dead from a drug overdose, which she had no prior knowledge of. Additionally, one of the other girls had just received heartbreaking news that her mother was in critical condition and only had a few weeks to live. Given the circumstances, I thought it would be a good idea to get everyone out of town to provide some comfort and a change of environment.
However, upon arrival, we couldn't even get to the hotel due to the Mardi Gras parade. While this was outside anyone's control, it led to a very late check-in. Once we finally made it to the hotel, we were informed there were no available rooms. The staff was unable to offer us any real solutions, and the only compensation offered was a $25 voucher for dining—though both of the girls had already been drinking and couldn’t make use of it.
We were left unsure of where we would stay that night, which created unnecessary stress and confusion. It took almost an hour to determine whether we would have accommodations, which ultimately soured the entire experience. This situation was avoidable and caused undue distress, which is something I’ve never experienced during any of my previous travels.
and honestly makes me never want to book their hotels.com ever again.
Misty
Misty, rejse på 1 nat
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