2/10 Dårligt
10. marts 2025
Were not given pet policy or parking pass when we checked in after even being given a room close to the door to take our dog out. Then, were scolded for not signing the pet form. That is kind of hard to do when you did not know one existed. Then we received a call late at night saying that our pet stunk when it was actually water on the carpet that was seeping in around the exit door in the hall. There were also numerous other pets on our floor so waking us up to be scolded again was ridiculous.
The service was horrible in the bar area. The bartender was talking to friends and ignoring the customers.
We tried to call room service and we're transferred numerous times to a full mailbox. When we were finally connected with someone they said they were out of what we were trying to order.
The location of the hotel was great but everything else was absolutely horrible
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