4/10 Rimeligt
22. oktober 2023
In desperate need of renovation
We went for the most expensive appartment expecting extra space and hoping for the best conditions due to the high previous reviews.
First the positives
Good cleanliness and friendly cleaning staff. Also the elevator goes into the appartment, which is nice with stroller. Lastly its a good location.
The less great
The appartment is worn down. There were cracks in the walls, the lock on the bathroom was broken, the window lock was broken, which is extremely unnerving when you've communicated that you are bringing a child and the appartment is on the fourth floor. There were cracks in the kitchen counter, dinner table, fridge, and the living room + bathroom is at a low height because its under the roof, so you cannot fully stand in half the appartment. Also there is no "do not disturb" sign so the cleaning staff came in while we were sleeping. They apologized for this which is fair enough.
The awful:
The patio is shocking, and the owners have been very selective with their pictures. The walls and furniture is worn down, and the flooring is spotted fake grass with several gaps where you can look straight through (down four floors).
When it started raining the it also started dripping through the ceiling, and several water damages appeared.
Worst was the owners reaction, who just said thank you for reporting this. I was expecting compensation or the very least an apology since one (of two) bedrooms now was unusable due to water dripping down.
TLDR: stay somewhere else
Christopher
Christopher, familierejse på 7 nætter
Verificeret Hotels.com-gæsteanmeldelse
