As a regular visitor to the Devon Hotel, I have always found the staff helpful and friendly and nothing is ever a problem. The rooms themselves are clean, relatively modern and benefit from all the usual mod cons such as air conditioning, Sky TV etc. The hotel is quirky (not a bad thing) as the layout has many steps, sometimes these are even in the room, I feel like this adds character to the place. The fitness suite is adequate for most with some modern equipment.
Carriages restaurant (connected to the hotel) serves a selection of great quality food and drink at reasonable prices, and there is usually something going on to give the place some atmosphere, also offers both Sky Sports and BT Sports for those wanting to catch their football team in action.
I would have to really search for "negatives", but if I had to, It's a bit of a faff having to remember to ask for an iron and ironing board at reception as these are not in the room as standard, a complimentary bottle of water in the fridge wouldn't go a miss and there are currently some pretty major roadworks going on outside the hotel.
Nonetheless, I would always choose the Devon Hotel over all other hotels in the Exeter area as it is great value for money and almost feels like a second home.