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Dette hotel med kæledyrsvenlig profil med forbindelse til en tog-/metrostation tilbyder indendørs pool og befinder sig i Cambridge
Parking not clearly side posted . Suite seemed slightly unfinished - no soap in second WC…
25. sep. 2021
Staff were helpful and friendly. Breakfast was good. The room was spacious.
19. sep. 2021
Husk: Når du indsamler 10 stempler, får du 1 bonusnat*
Dette overnatningssted har indført foranstaltninger i forhold til øget rengøring og gæsters sikkerhed.
Der anvendes desinfektionsmiddel til rengøring af overnatningsstedet, og ofte berørte overflader rengøres med desinfektionsmiddel mellem ophold.
Der er tiltag for at sikre social afstand, gæster bliver tilbudt håndsprit, og der er mulighed for kontaktløs betaling for alle transaktioner.
Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
Der er indført øget sikkerhed i forbindelse med servering af mad.
Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ-venligt).
Det navn, der står på det kreditkort, som bruges ved indtjekning til betaling af diverse udgifter, skal være det primære navn på værelsesreservationen.
Dette overnatningssted accepterer Visa, Mastercard, American Express, debetkort, kontanter, mobilbetaling, Apple Pay og Samsung Pay.
Dette overnatningssted forbeholder sig retten til at reservere et beløb på gæstens kreditkort inden ankomst.
*Se gebyrer og politikker for yderligere oplysninger eller tillægsgebyrer
Fantastic stay with excellent service.
John, Familierejse på 2 nætter, 15. sep. 2021
Such a frustrating stay at quite an expensive hotel. We were staying for 2 nights for the Cambridge Festival, we chose the hotel as it was right next to the station and pick up point for the festival. Our room was not ready when we arrived on Saturday, so we went to the festival and booked in when we got back at 11.30pm. No issue at all about booking in, the room was really nice and we had a good nights sleep, breakfast the following morning was supurb, thats all the positives. On the negative: The hotel does not have its own car park, you have to park in the long stay station cark park which you have to pay for. On day 2, we went in to Cambridge to do some sightseeing before going to the festival, we went to our room to find it in the same condition as we left it, in other words there was no housekeeping, when we asked at reception we were told they do not make up / replenish the rooms for guests, which considering we were paying over £150 a night was a shock, so no change of cups, towels, bed made, tea / coffee etc! The final straw was when we got back from the festival we went to the bar for a drink, I asked for a cider but was told they do not stock any apple cider as people in Cambridge don't drink it, I pointed out the not everyone in the hotel is from Cambridge to which I was told 'oh well'. Suffice to say we will not be returning to this very expensive hotel that over promises and under delivers!
David, Rejse på 2 nætter, 11. sep. 2021
Lovely but one thing that disappointed us we had to wait over two hours after check in time to get our room which did make us late for our festival
Liza, Rejse på 1 nat, 11. sep. 2021
The hotel was fine. It was a little farther out of Cambridge center than i expected, i should have looked harder. The car oark is an NCP right next to the hotel and serves Cambridge north train station. As a business traveler i require receipts for my expenses. I am still trying to get a receipt for the parking. Just spoils an other wise fine hotel
Ian, Forretningsrejse på 4 nætter, 6. sep. 2021
The room was not clean at all… hairs in shower/ bathroom…… tea set up not cleaned , dirty cups, spoons used …. Floor had food , crumbs on…. Stained bed sheets
Sam, Rejse på 1 nat, 4. sep. 2021
Staff were polite, efficient and friendly. Unfortunately, despite my check in time being 2pm, the room wasn’t ready which was disappointing me and meant I had to wait in the lobby. On arriving it became obvious that the car park belonged to the Railway Station and you needed to pay to use the car park. Now this isn’t a problem but that needs to be made clear when you are making the booking as there is nowhere else to park. The hotel is also miles away from any form of shop and the city centre. I was also disappointed to find out that there was no drinking water provided in my room. The evening meal was ok but not that hot when it arrived at my room so I was disappointed with the quality of the burger. It would also be great to know that you needed to use your room key to activate the lift as nobody informed me of that when I checked in. The room was comfortable, clean and had all the basic necessities, just not a lot of choice if you wanted a snack anywhere in the hotel. It would also be great if diary free milk was provided as an alternative in rooms to go with the tea/coffee. Also there was no caffeine free options on the soft drinks (Pepsi/coke etc) nor did you have any Redbush tea. I am caffeine intolerant and thankfully brought my own tea bags but non the less it would be great if hotels realised that providing alternatives should be a given not the exception.
Paula, Rejse på 1 nat, 4. sep. 2021
apparently there was no staff to clean my room, I was at least provided with clean towels. there is a bright led light in room that i could not figure out how to turn of, with help from reception the only way to turn of is to remove the card from the card slot leaving my with no aircon. Communication with reception should have gone through WatsApp 3 questions from me 1 late answer. When I choose Novotel I expect good standard. ):
Daniel, Forretningsrejse på 2 nætter, 3. sep. 2021
It was lovely. My kids loved the pool and breakfast. Beds comfy. Service so attentive and polite. Highly recommended!
Natasha, Familierejse på 2 nætter, 26. aug. 2021
New hotel, good experience. Could do with better access methods to gym etc Not much Asian/halaal food selection.
qamar, Familierejse på 2 nætter, 24. aug. 2021
Convenient location, great amenities. Loved the use of the pool.
Trudi, Familierejse på 1 nat, 24. aug. 2021