The staff were polite and helpful. But it isn’t up what I would expect from a four star resort.
The TV had multiple channels, but had Thai, Japanese, French, Italian and Arabic language channels- not one in English. And the breakfast, I’m sorry to say was almost inedible to a westerner, it was totally Halal, which is fine, but it was a limited selection, the only warm (nothing hot) food was toast you made yourself or salty baked beans, otherwise the food was partly cooked or just plain cold.
Oh and the dead cockroaches in the bathroom in the restaurant didn’t cheer my wife up at all.