citizenM New York Times Square

Amazing.

CitizenM inTimes Square made the most of a tight space- had everything we needed, great water pressure and the first time we’ve had a king size bed in NYC!!!! Everything in the room was easily controlled from the IPad: temperature, lighting, blinds and TV. The location was fabulous! Easy check-in and check-out. Found a parking lot right across the street! will definitely stay here again when we go back to NYC.

Love this hotel!! Amazing staff and very clean rooms! Loved our stay 😊

lad we chose citizen m for our first trip to NYC Location meant we could easily get to all the usual sights That a first time tourist would want to tick off really easily. Theatres on the doorstep also If I was to visit NYC again I’d definitely choose a citizen m hotel decor/ service etc excellent, but in another location. Times Square area itself isn’t somewhere I loved ( very touristy, less independent eateries, but dirty if I’m honest) but that’s just me and nothing to do with the actual hotel. I’d try one of the other areas of Manhattan as everything is easy to get to

Dirty sheets upon checkin. Asked for full linen service and specifically told them not to just vacuum up all the hairs on the sheets. Came back an hour later and they had done just that...vacuumed up the hairs and NOT done the linen change. Disgusting. Will not stay there again if that’s the level of service they provide...especially during these crazy Coronavirus days...