2/10 Dårligt
23. marts 2025
We reserved a room with a roll-in shower for my disabled father. When they got there they were put in a room with a tub, not a roll-in shower. When I asked the front desk, I was told “it wasn’t her problem.” I asked for a card, she claimed she didn’t have any. I asked for her supervisors card, she claimed he didn’t have any. She wrote down on a piece of paper that her name was Shakira, or something to that effect. She claimed she had no last name, not contact info. I travel almost every week for work and have had to deal with my fair share of front desk people but this human was by far the absolute worst. We will never stay at that hotel again because of her.
Jessica
Jessica, familierejse på 1 nat
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