6/10
I will start by saying that the staff were wonderful and very helpful. They helped arrange transfers and adjusted breakfast times to accommodate our travel schedule. But I would say the physical quality of the accommodation was not up to my expectations based on the price and 4 star rating on hotels.com. I also had an issue with adjusting my reservation before my trip. Hotels.com said they could not reach Alta Vista to change my reservation, and Alta Vista told me when I contacted them that they couldn’t make a change due to my reservation being through hotels.com! Catch 22.
Eva
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