YOTEL New York

Virkelig god beliggenhed, godt værelse med flot udsigt, meget støjsvagt. Flot tagterrasse i 4. sals højde. Upersonligt da check-in og -ud foregår på en maskine. Vi følte os snydt primært af Hotels.com, der ikke havde kommunikeret den samlede pris ordentligt. De lokale skatter og afgifter udgjorde næsten 1.000 oveni for tre nætter, og selvom det faktisk fremgår på side 4 i aftalen fra Hotels.com, stod det os ikke klart. Samlet set var det derfor et dyrt ophold, og vi havde nok taget et andet og lidt billigere hotel, hvis vi havde gennemskuet dette fra starten.

Fint hotel, værelse manglede skabsplads til tøj, så vi måtte bruge kuffert til tøjet, fremgik ikke af info, omkring hotellet, samtidig var terrassen forbeholdt barens gæster, så vi kunne ikke tage en kop kaffe med derud, om eftermiddagen samt om aftenen, god morgenbuffet i restauranten, fint og rent

We did not pay in advance of our stay at YOTEL and upon our arrival we were charged with the fee for the room, but also an additional amount equivalent to 50 % of the room fee in hotel fees and taxes. On the date of our booking we were made aware that our stay could be subject to additional charges, however, we did not expect that these fees would correspond to 50 % of the fee that we paid for the room. We paid approx. USD 120 for a room for one night and approx. additionally USD 60 in fees and taxes. The staff at the reception could not further explain what these fees included. We only stayed for one night and the hotel and the room was average and and was okay in respect of what we expected for the (room) price for the hotel. When we left the hotel in order to travel to JFK Airport, the checkout / luggage staff encouraged us to use YOTEL's airport shuttle service instead of the yellow cabs, since they advised that the total fees would be less, if we used their airport shuttle service. We were told that YOTEL's transportation service to the JFK airport would be USD 70 in total (which included everything including tips and taxes), whilst a yellow cab would be approx. USD 65 + 20 % in tips. So we gladly booked YOTEL's service, although only to being informed by the driver upon our arrival at the airport that the trip did not include tips, and we thereby had to pay USD 70 + 20 % in tips. Again, we felt that we were misled.

Over all great hotel in walking distance to a lot of sightseeing. Nice view from the room. Perfect cleaning and friendly staff. Problem with check-in due to mistake in my name. It took a while for me to get the room