8/10 Very good
Nice hotel in a good central location. Very friendly staff. Room was clean and the breakfast was decent.
alasdair
alasdair, 3-night trip
Hanoi Plaza Suite Hotel & Spa
Riverfront hotel with spa, near Hoan Kiem Lake
Choose dates to view prices
When you stay at Hanoi Plaza Suite Hotel & Spa, you'll be in a great location, within just a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. Guests can be pampered with massages at the spa. Also, Hanoi Opera House and West Lake are just a 5-minute drive away.
9.6
Exceptional
Popular amenities
- Airport transfer
- Parking available
- Free WiFi
- Air conditioning
Main amenities (12)
- Daily housekeeping
- Full-service spa
- Room service
- In-room childcare
- Airport shuttle
- Limo/town car service
- Terrace
- 24-hour front desk
- Air conditioning
- Communal living room
- Front-desk safe
- Laundry service
For families (6)
- Babysitting (surcharge)
- Television
- Terrace
- Daily housekeeping
- Elevator
- Minibar
Why we love this property
Waterfront wellness
Sauna, hot tub, and steam room await spa-goers at this riverside retreat. A full-service spa offers daily massage treatments steps from the water.
Delicious food options
Hotel offers complimentary buffet breakfast with vegetarian options. Enjoy in-room champagne, couples dining, and vegan choices.
Blissful bedroom comforts
Elegant rooms feature curated decor, premium bedding, and Egyptian cotton sheets. Guests select pillows to match the Select Comfort mattress.
Room options
Check availability for these dates
Showing 21 of 21 rooms
Suite Double Room City view
10.0Exceptional
2 reviews
- City view
- 226 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Economy Double Room
10.0Exceptional
1 review
- 161 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Deluxe Double Room with Window
9.0Wonderful
6 reviews
- 214 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Deluxe Triple Room City View
- City view
- 280 sq ft
- 1 bedroom
- Sleeps 3
- 3 Large Twin Beds OR 1 Large Twin Bed and 1 King Bed
Deluxe Family Room City view
- City view
- 312 sq ft
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
Family Suite with Jacuzzi, Steam bath
- City view
- 323 sq ft
- 1 bedroom
- Sleeps 3
- 1 Large Twin Bed and 1 King Bed
Family Suite Connecting
- City view
- 431 sq ft
- 1 bedroom
- Sleeps 4
- 2 Large Twin Beds and 1 King Bed
Extra Large Family Suite
9.0Wonderful
2 reviews
- City view
- 495 sq ft
- 1 bedroom
- Sleeps 5
- 2 King Beds and 1 Large Twin Bed
Deluxe Twin Room with Window
- 214 sq ft
- 1 bedroom
- Sleeps 2
- 2 Large Twin Beds
Suite Twin Room City view
8.0Very good
1 review
- City view
- 226 sq ft
- 1 bedroom
- Sleeps 2
- 2 Large Twin Beds
Economy Double Room (no Window)
- Sleeps 2
Deluxe Double Room
- Sleeps 2
Suite Double Room City View
- Sleeps 2
Deluxe Triple Room With City View
- Sleeps 3
Deluxe Family Room City View
- Sleeps 4
Family Suite With Jacuzzi, Steam Bath & Balcony
- Sleeps 3
Suite Family Connecting City View
- Sleeps 4
Extra Large Family Suite City View
- Sleeps 5
Deluxe Twin Room
- Sleeps 2
Suite Twin Room City View
- Sleeps 2
Double Room With No Windows-Non-Smoking
- Sleeps 2
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About the neighborhood
13 Dao Duy Tu Str, Hanoi, 100000
What's nearby
- Ta Hien Street - 2 min walk - 0.2 km
- Quan Chuong Gate - 2 min walk - 0.2 km
- Dong Xuan Market - 3 min walk - 0.3 km
- Hanoi Old Town Night Market - 7 min walk - 0.6 km
- Hoan Kiem Lake - 8 min walk - 0.7 km
Getting around
- Noi Bai Intl. Airport (HAN) - 38 min drive
- Hanoi Gia Lam Station - 11 min drive
- Hanoi Railway Station - 27 min walk
- Hanoi Long Bien Station - 29 min walk
- Airport shuttle (surcharge)
Restaurants
- GAO CAFE - 1 min walk
- Phương Béo - Mỳ Vằn Thắn Sủi Cảo Tôm Tươi - 1 min walk
- Trà Chanh-Chợ Gạo - 1 min walk
- Cơm Phố Cổ - 1 min walk
- Bia Hơi Hà Nội - 1 min walk
About this property
Hanoi Plaza Suite Hotel & Spa
When you stay at Hanoi Plaza Suite Hotel & Spa, you'll be in a great location, within just a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. Guests can be pampered with massages at the spa. Also, Hanoi Opera House and West Lake are just a 5-minute drive away.
At a glance
Hotel size
- 30 rooms
Arriving/Leaving
- Check-in start time: 2:00 PM; Check-in end time: anytime
- Express check-in/out available
- Early check-in subject to availability
- Minimum check-in age: 15
- Check-out time is noon
- Late check-out subject to availability
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- Guests driving to the property should contact this property in advance (e.g., directions)
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 15
Children
- Babysitting*
- Supervised childcare*
Pets
- No pets or service animals allowed
Internet
- Free WiFi and wired internet access in public areas
- Free WiFi and wired internet access in rooms
Parking
- Motorcycle parking only on site
- Offsite parking within 164 ft (VND 50000 per day); reservations required
- Street parking available
Transfers
- Airport shuttle on request (available 24 hours)*
Other information
- Designated smoking areas (fines apply)
Property amenities
Food and drink
- Free buffet breakfast each morning 6:30 AM–9:30 AM
- Private dining
- Room service (limited hours)
Traveling with children
- Supervised childcare (surcharge)
Working away
- Coworking spaces
Services
- 24-hour front desk
- Tour/ticket assistance
- Limo or town car service
- Dry cleaning/laundry services
- Luggage storage
- Multilingual staff
- Porter/bellhop
Facilities
- Safe-deposit box at front desk
- Terrace
- Communal living room
- Shopping mall on site
- Full-service spa
- Massage/treatment rooms
- At least 80% of food locally-sourced
- At least 80% organic food
- Vegan dining options
- Vegetarian dining options
- Locally-owned & organized tours & activities
- At least 10% of profits reinvested in community & sustainability
- Local culture & ecosystem education
- Double-glazed windows
- At least 80% lighting from LEDs
- Lockers available
- Reception hall
- Outdoor entertainment area
- Outdoor furniture
- Walkway to water
Accessibility
- Elevator
- Elevator door width (inches): 551
- Visual doorbell notification
- Closed captioned TV
- Visual fire alarm
- Doorbell and phone notification
- Well-lit path to entrance
- 3 stairs to reach property
- Hardwood flooring in room
Room amenities
Be entertained
- 40-inch TV
- Cable TV channels
- Pay movies
Home comfort
- Air conditioning and heating
- Minibar
- Electric kettle
- Bathrobes and slippers
Sleep well
- Pillow menu
- Soundproofed rooms
- Premium bedding
- Select Comfort mattress
Freshen up
- Rainfall showerhead
- Shower only
- Bidet
- Designer toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste
- Toilet paper
Stay connected
- Desk
- Free WiFi and wired internet
- Phone
Food and drink
- Champagne service
- Meal delivery service
- Free bottled water
- Free tea bags/instant coffee
- Reusable coffee/tea filters
More
- Daily housekeeping
- In-room safe
- Access via exterior corridors
- Eco-friendly toiletries
- Bulk dispenser for toiletries
- Energy-saving switches
- LED light bulbs
- Water-efficient showers only
- Water-efficient toilets only
- Local maps
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Fees & policies
Optional extras
- Airport shuttle service is offered for an extra charge of VND 400000.00 per person (one-way)
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- In-room babysitting is available for an extra charge
- Supervised childcare is available for an extra charge
- Cribs/infant beds are available for VND 300000.0 per day
- Rollaway beds are available for VND 500000.0 per day
- Airport shuttle for children between the ages of 1 and 7 costs VND 100000.00 (one-way)
Parking
- Parking is available nearby and costs VND 50000 per day (164 ft away; open 24 hours)
Pool, spa, & gym (if applicable)
- Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Frequently asked questions
Are pets allowed at Hanoi Plaza Suite Hotel & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hanoi Plaza Suite Hotel & Spa?
No, unfortunately, but there's street parking available.
Is airport shuttle service offered by Hanoi Plaza Suite Hotel & Spa?
Yes, an airport shuttle is available. The charge is VND 400000.00 per person one-way.
What are the check-in and check-out times at Hanoi Plaza Suite Hotel & Spa?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Hanoi Plaza Suite Hotel & Spa and nearby?
Hanoi Plaza Suite Hotel & Spa has a spa.
What's the area around Hanoi Plaza Suite Hotel & Spa like?
Hanoi Plaza Suite Hotel & Spa is located on the waterfront in Old Quarter, a short 9-minute walk from Hoan Kiem Lake and 7 minutes' walk from Hanoi Old Town Night Market.
Have a question?
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Hanoi Plaza Suite Hotel & Spa Reviews
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.0
Amenities
10
Staff & service
9.0
Property conditions & facilities
What guests liked
- Breakfast was delicious and plentiful with a variety of good choices including made-to-order options. (10 reviews)
- The property's dining area offered great options with the best breakfast varieties and quality in the area. (3 reviews)
- The spa was fantastic and professional with great water pressure and excellent massage treatments. (3 reviews)
From real guest reviews summarized by AI.10/10 Exceptional
Nice peaceful oase in thr middle of buzzling old town. Friendly and helpful personal, nice spa, breakfast on the roof.
Riina
Riina, 1-night trip
10/10 Exceptional
Peaceful and silent oase in the middle of buzzling old town. Very helpful and friendly staff.
Riina
Riina, 2-night trip
8/10 Very good
Room HVAC system works too good. Small leaks and maintenance required with plumbing but overall a great stay!!
Bradley
Bradley, 3-night trip
8/10 Very good
Clean room and close to everything. Good surroundings, but also quite noisy with the traffic.
Very polite and helpful personell, especially Eric.
Good breakfast.
Thed
Thed, 3-night trip
8/10 Very good
Very convenient and lots of restaurants and cafe around the hotel. Though is around busy area, is not noisy at all.
Hotel room has great soundproof. Great service from hotel staff👍.
Iva AF
Iva AF, 4-night trip
10/10 Exceptional
Rooms were spotless, breakfast was delicious and had a lot of variety, and the staff was amazing. Location was perfect. I would like to mention Mia, Julie, Hue (Mr. Chicken ;-)), Eric, An, and Hue because they all made our stay wonderful. I loved Hanoi and when I go back, this is the only hotel I will stay in!
Manu
Manu, 6-night trip
10/10 Exceptional
Great service
Ha
Ha, 2-night trip
10/10 Exceptional
Friendly accommodating staff. Great location for exploring Hà Nội old quarter!
Kaylin
Kaylin, 1-night trip
10/10 Exceptional
Very clean, spacious room with large shower and stylish decor. The hotel is in a great location with all the bars, café, money exchange at your doorstep.
The staff are extremely polite and helpful.
Gurpreet
Gurpreet, 2-night trip
10/10 Exceptional
Central location!
Gil
Gil, 2-night trip
10/10 Exceptional
Staff is exceptional.
Very helpful with booking tours and responsive.
Got a suite and is spacious. The bathroom is a little odd (glass door) and lacks privacy.
Thanh
Thanh, 3-night trip
6/10 Good
Great location!
ADENIYI
ADENIYI, 1-night trip
10/10 Exceptional
The hotel is in a great location on the outskirts of the old quarter so you are close to everything but it is quiet when you're in your room and easy to sleep in the otherwise loud city. The room was clean, shower was great, good size room. The staff are so friendly and take really good care of you. The rooftop bar has great views of Hanoi and there is a hot tub you can use however it was a little hot, so maybe ask for it "not too hot" when you book to use it.
Georgia
Georgia, 4-night trip
10/10 Exceptional
Lovely staff. Great outdoor space on the roof.
Ian
Ian, 1-night trip
10/10 Exceptional
Great stay!
Had a wonderful stay, the staff were super helpful and friendly, organised all our trips and local activities.
Location was perfect in the old quarter!
Anita
Anita, 4-night trip
10/10 Exceptional
Staff and room were both excellent.
Quynh-Dao
Quynh-Dao, 3-night trip
10/10 Exceptional
Lovely hotel
James
James, 4-night trip
10/10 Exceptional
The staff are very friendly. They took care of our needs.
Leilani
Leilani, 1-night trip
10/10 Exceptional
Awesome hotel in a great location.
This is one of the best hotels I have stayed. Location is great, all the staff are super helpful and friendly, hotel is clean and breakfast buffet was fantastic.
Raj
Raj, 7-night trip
10/10 Exceptional
Staff is so wonderful and helpful. They had wonderful recommendations around town and helped with getting a sim card delivered. The spa staff was also amazing, I enjoyed them so much I returned a second day for a couple of treatments. They all do a really great job! Location has lots to offer and walkable. Also easy to get a grab if needed.
Christy
Christy, 4-night trip
10/10 Exceptional
Booked a 2 night stay Extra Large Family Room, spacious, amenities are same, free snacks & water bottles. Room with the city view, Dining area up the roof too with a view though its small area, breakfast is good. Area is closed to Dongxuan Mkt, old quarter area.
CORAZON
CORAZON, 2-night trip
10/10 Exceptional
Nice hotel in the middle of the old quarter close to shops, restaurant and bars. Friendly and helpful staff
Len
Len, 3-night trip
10/10 Exceptional
Excellent small hotel in Old Quarter. Easy walk to tourist sights. Clean, large room with smart TV. Many restaurant options nearby. Very nice breakfast with made-to-order pho and eggs. Several Asia options, including shiu mai, stir-fried noodles, congee, spring rolls. Selection varies by day.
Janet
Janet, 3-night trip
10/10 Exceptional
This boutique hotel is a great location in the Old City. Very convenient to walk everywhere for food, drinks and shopping. Staff is very friendly and helpful. I’m definitely staying here again on my next visit.
Takoda
Takoda, 2-night trip