Banyan Tree Samui

Absolutely amazing experience, Julie our PA couldn’t of been more helpful. All needs were taken care of in the most timely manner, the food in all the restaurants was 5star, all fresh ingredients and the presentation was exquisite, our stay in a royal villa had a breathtaking view of the ocean, I recommend this hotel to anybody who enjoys some luxury relaxation

Beautiful location and beautiful pool villa. The service and staff was amazing. The villa pools have definite privacy, are well kept, choice of fragrant oils and linen is a smooth touch. Yummy welcome and departing drinks, good coffee and cappuccino collection though water kettle could be better. They provide morning shuttle to Lamai, and Chewang. Afternoon shuttle goed to Chewang. Beautiful beaches, blissful stay.i felt absolutely relaxed and spoiled.If you can't climb stairs or have joint issues, i would recommend informing them beforehand as some villas got stairs. Buggy is provided as soon as requested. My villa host was Dao.They checked me in and couldn't have been more attentive. Turndown service was fantastic. I would love to stay in other Banyan tree resorts after this fabulous experience.At airport, just grab a airport cab or van to reach the hotel easily.

It is by fare one of the best places I have ever stayed

The hotel was great as always, although the property was old it was upkept very well. Downside is that there was no in villa blue tooth speaker system so one needs to bring his or her own blue tooth speaker if you want to listen to music at night. More towels could be provided but its not an issue as you can always request for more. Hot water for the tub seems to cap out after a full fill of the tub for some reason maybe due to the amount of hot water available in the villa water storage tank or something so there's a limit to the hot water for baths. Overall a very comfortable and enjoyable trip.

All in all a great experience at Banyan Tree Samui. Would have been perfect if not for the following: 1. Nothing much to do in the local area, market was quite disappointing. 2. Got the feeling I was being ripped off every time I wanted to purchase food/drinks/ services from the resort. A can of Chang beer cost 250bht in the minibar, you can buy a pack of 4 for 140bht at the minimart 10mins away. It would make guests’ experience a lot more enjoyable if the resort provided for all these, esp since the rooms were already so expensive. Also though the resort should provide for airport transfers, and arrange for meet and greet services at the airport, like all good luxury hotels do. 3. While the staff were all very attentive and quick to respond to our needs, I find the final finer touches were still not as good as the very best resorts/hotels we’ve stayed in. Overall an 8/10.