2/10
Pictures looked nice we just needed a one night stay. We booked through hotels.com and had receipts and confirmation. We had a call an hour later from the hotel saying we have not paid and need to pay again, they said we needed to go there and pay them manually, the receptionist was very rude on the phone. After sending all receipts to them they said they would send code to get into the hotel (as self checkin). We we arrived at 8pm we had no code. We spent 45 minutes outside the hotel ringing/ texting the numbers provided to get our code to enter the hotel. Nothing. After 50 minutes another resident turned up who let us into the corridor, he managed to get hold of the owner for us and gave us our codes. We still received nothing from her. When we got into the room it was filthy. Dirt on absolutely everywall and skirting boards. I would not recommend this hotel to anyone. We’ve still not had any form of contact from the owner and when hotels.com spoke to her she told them we was met by the receptionist after waiting 45minutes (it was another resident).
Owen
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