The Travelodge Gatwick Central is one of the cheapest budget hotels close to Gatwick with an airport shuttle bus (7 pound charge per adult for return fare). The staff was professional, warm, and sought to rectify issues we experienced. The food prices were also good for Britain where the exchange on the pound can be tough for those paying in Canadian dollars. Families will particularly appreciaate that two children under age 15 eat free for every paying adult in the cafe.
The facility and our first-floor room however didn't measure up. The carpets in the hotel were in need of a deep clean. There was an unpleasnt odour in the hallway and room. The room was hot as the environmental controls (cooling and fan) didn't work. I note that the windows dont open in this facility.
The shower drain was almost plugged and the soap dispenser by the sink was empty. When the envoironmental controls couldnt be fixed, the afternoon/evening manager, Sam, did graciously move us to a different room for our second night. Thanks, Sam! The environmental controls never cooled past 24 degrees C in the second room but the fan didn't cycle off and need to be restarted manually evrry hour as it did in the first room.
Casey and Caaroline also provided appreciated troubleshooting of issues during our stay. Based on our experience, Travelodge needs to invest more money in maintaining this facility to match the quality staff team present. Based on our stay, we wouldnt book this facility, again.
