This place has a unique charm that made us feel at home and also taken back in time. The care that the Ordonez family has taken to maintain a past-era Ecuadorian house built with an old Spanish design is tremendous. The house has been restored in a classic vintage. The 1890s house still has some original era doors and other features. For those features that are gone, the Ordonez family has done a remarkable job of getting replicas from the same era. The furniture, too, brings one back in time. Few hotels have a unique and extraordinary character that inspires a guest who walks in. This hotel is one of the few I’ve experienced. In addition, Alberto and the rest of the staff were extremely welcoming, making us feel at ease. They helped us in advising on tours, transportation, festivals, etc. They have great advice that helped us arrange affordable visits in Cuenca and the area. One of the other great aspects of this hotel is the location, right in the historical center of Cuenca, and only two blocks from the main square with the historical cathedrals. The location is ideal. Finally, the value of the hotel is outstanding. In other countries, this hotel would be very expensive. Yet this hotel, which has a “hostal” sign in front, is priced like a hostel yet has the ambiance and feeling of a high-end luxury boutique hotel. We extended our stay in Casa Ordonez and Cuenca because we so enjoyed the stay in both the lovely city and the lovely hotel.