ibis Singapore On Bencoolen

The hotel was clean, comfortable, and close to everything! We never had to take public transportation because it was close and we walked, but there were lots of busses that stop right outside the hotel. Our room was comfortable and clean and the staff were always friendly. They even had an ice and multiple water machines to fill up our water bottle instead of continuing to buy plastic bottles. You can even loan a glass bottle, as well as umbrellas and bikes. Really enjoyed our stay!

I had tried calling the room service and front various times as the chamber maid had forgotten to give me a floor mat. But disappointingly, nobody picked up my call. Despite me going down personally to the front desk asking for one, the service staffs still did response to my simple request. I had to made 2 more calls before they finally responded. The service standard is really really lacking.

I booked at Ibis Bencoolen because of its location, close to good foods that open until late or 24hrs. The room was small for a family of 3 (me, husband, and our 5 months old baby), it was clean although there were some small wear and tear on some of the furnitures. There wasn't a lot of space for walking, especially since we brought 3 medium size luggages. The room should be perfect for a solo traveller.

Good place to stay