I booked this last minute because I needed to stay in Syracuse an extra night, most of my regular places were booked, and the price was right. I just needed a safe clean place to sleep. I arrived around 11pm and the people behind the desk asserted that I had requested a smoking room. When I told them that I had not, and would prefer a non-smoking room, they asked me to wait 10 minutes until their relative could come check if they had any non-smoking rooms. I waited about 15 minutes and when he arrived he told me that they had no rooms available at all. I told him that I had made a reservation; how could that be. At that point he told me they only had smoking rooms. It was so late, I was tired, and at that point I just wanted to sleep, so I took one. I was instructed to drive around the building to the back. When I parked in the spot outside my room, the room next door had items on the window sill which looked like someone lived there. They peered out from behind the curtain which was a little creepy so late at night. I quickly entered my room and locked the door. The stench of cigarette smoke was almost as strong as the smell of the room "freshener" trying to cover it up. In addition, the AC was blasting. I was unable to adjust it, so I tried calling the front desk. No answer, so I unplugged it. Bathroom was pretty clean but had half-used toiletries. Overall, not a pleasant experience. I guess you get what you pay for ($99.)