I suppose we got, what we paid for, but considering the number of motels on Lombard Street, this is not necessarily the best choice. We got a nice welcome and a lot of help, we got our free parking spot and the internet worked fine. But: It was the smallest room, we had seen on a three weeks journey (even smaller than in N.Y.), the towels were thin, the icemachine permanently out of order and so on. Feels like a run down place. Okay for a few days, but I will not recommend it. Look for better offers...