6/10 Godt
25. september 2018
OK hotel, but only the old part (and not the new)
Had a very bad start on our stay, when meeting the receptionist Bruno in the reception... never-ever met a more rude person. After receiving the keys, when to the room, which was VERY small - most of all looking like a standard room - and not the Suite we'd ordered (1:3 reason, why choosing this hotel). But OK - had a bathtub and a bed...
After, we went to the pool - which was closed (2:3 reason) due to the season/not written anywhere while booking. The same was the entire area around the pool, due to a wedding the day after (3:3 reason, as we'd planned to have a lovely dinner outside in the evening). Going back to the room, looking into the Internet to see pictures of this room - which turned out to be a standard room (or "Deluxe-room" - yeah right;). In the reception, a sweet girl looked up into the computer - and faced the mistake they had made with the suite, but all rooms was booked now (properly due to the wedding) - but offered us a dinner as a compensation, and the possibility to change room to the booked suite the day after...
This room (number 34)...: Whauw!!! - and the rest of our stay was lovely...
We would really much recommend Restaurant Aroma, only a few 100mtrs from the hotel - lovely food!
For the hotel: Try to keep in mind, where you'd started - with the old part of the hotel...think the new part of the hotel TOTALLY has ruined the magic experience, and feels now more like an commerciel hotel, where money (and weddings) are more in focus
Martin
Martin, romantisk rejse på 2 nætter
Verificeret Hotels.com-gæsteanmeldelse
