Was looking forward to this stay, upon arrival (granted at 8pm) we were greeted by an extremely unhelpful worker at the desk, who made us feel very uncomfortable and that we werenât the correct clientele for this hotel. The worker didnât give us the opportunity to use a bank card for the deposit, looked at our bank card and said cash was our only option. This meant we had to leave 500HK$ behind the front desk for the entirety of our trip, which was pointless as only got it back at check out as we were leaving the country. The staff member also explained if anything was found to be wrong with the room in any way that the money wouldnât be returned to us at all. The room itself was large, as described but the beds were extremely hard, we also had ripped pillowcases, ripped towels and a damaged toilet seat, however we were made to feel like if we complained to anyone we would lose our money. Strangely, upon returning to the room one day a pillowcase was underneath a small backpack by the side of the bed, this made me extremely uncomfortable as made me question had someone been interfering with my bag whilst I wasnât in the hotel. Other small details like the fridge in the room wasnât keeping anything cool, and the air-conditioning temperature would be changed daily by housekeeping and leave the room at a frustratingly cold temperature.