Best Western Plus Moat House Reading

Property class: 4.5
Luxury hotel in Wokingham with bar/lounge and 24-hour fitness

Choose dates to view prices

When you stay at Best Western Plus Moat House Reading, you'll be within a 15-minute drive of River Thames and Lapland UK. You can visit the 24-hour fitness center for a workout or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a terrace and a garden.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • 24-hour fitness center
  • Bar/lounge
  • 24-hour room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 14 of 14 rooms

Queen Room

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

King Room

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Family Room

  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

A hotel room with a large bed, wooden headboard, a desk with a chair, and a desk lamp.

Standard Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

  • 221 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, wooden headboard, a desk with a chair, and a desk lamp.

Standard Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two single beds, each with a brown blanket and white linens. There are two wall-mounted lamps on the headboard, a framed picture on the wall, and a small table with a phone and a sign.

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, wooden headboard, a desk with a chair, and a desk lamp.

Superior Room, 1 Double Bed, Non Smoking

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a large bed, wooden headboard, a desk with a chair, and a desk lamp.

Superior Room, 1 King Bed, Non Smoking

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

A hotel room with a large bed, wooden headboard, a desk with a chair, and a desk lamp.

Standard Room, 1 Double Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Room, 2 Twin Beds, Non Smoking (Walk-in Shower)

A hotel room with a large bed, a bedside table with a lamp, a chair, and a small table with a phone.

Executive Room, 2 Twin Beds, Non Smoking (Walk-in Shower)

  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

A bedroom with a large bed, wooden headboard, bedside lamps, a small desk with a telephone, and a window.

Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with a bed, a desk, a chair, a lamp, a mirror, and a window with curtains.

Family Room, Multiple Beds, Non Smoking

  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed)

A hotel room with a large bed, bedside tables with lamps, a wooden headboard, a small round table, a sofa with cushions, and a view into the kitchen area.

Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower)

A hotel room with a large bed, a desk, a chair, a small table, and a lamp.

Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower)

  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

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About the neighborhood

Map
Mill Lane, Sindlesham, Wokingham, England, RG41 5DF

What's nearby

  • Nirvana Spa - 12 min walk - 1.1 km
  • Dinton Pastures Country Park - 2 min drive - 2.0 km
  • Shinfield Studios - 3 min drive - 3.3 km
  • University of Reading - 5 min drive - 4.4 km
  • Madejski Stadium - 6 min drive - 8.6 km

Getting around

  • Heathrow Airport (LHR) - 34 min drive
  • Farnborough (FAB) - 42 min drive
  • Wokingham Winnersh Station - 3 min drive
  • Wokingham Winnersh Triangle Station - 21 min walk
  • Earley Station - 30 min walk

Restaurants

  • ‪Costa Coffee - ‬4 min drive
  • ‪Coffee #1 - ‬4 min drive
  • ‪The Wheelwrights Arms - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪The George - ‬16 min walk

About this property

Best Western Plus Moat House Reading

  • When you stay at Best Western Plus Moat House Reading, you'll be within a 15-minute drive of River Thames and Lapland UK. You can visit the 24-hour fitness center for a workout or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a terrace and a garden.

At a glance

Hotel size

    • 129 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 1 AM
    • Express check-in/out available
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Bar/lounge
  • Free daily reception
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Ski area nearby
  • Fishing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Thin carpet in room

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Travel crib
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Whisky Charlie - Onsite wine bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 16.95 per person
  • Late check-out can be arranged for an extra charge of GBP 40 (subject to availability)

Renovations and closures

The property is closed between August 26 and August 28.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per accommodation, per stay

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

DoubleTree Hilton Reading M4 J10 Wokingham
DoubleTree Hilton Reading M4 J10
DoubleTree Hilton Reang M4 J1

Frequently asked questions

Is Best Western Plus Moat House Reading currently open?

The property is closed between August 26 and August 28.

Are pets allowed at Best Western Plus Moat House Reading?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 20 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Best Western Plus Moat House Reading?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Best Western Plus Moat House Reading?

Check-in start time: 2 PM; Check-in end time: 1 AM. Check-out time is 11 AM. Late check-out is available for a charge of GBP 40 (subject to availability). Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Best Western Plus Moat House Reading?

No, this hotel doesn't have a casino, but Genting Casino (11-min drive) is nearby.

What is there to do at Best Western Plus Moat House Reading and nearby?

Have fun with nearby winter activities like skiing. Enjoy amenities like a 24-hour fitness center and a garden.

What's the area around Best Western Plus Moat House Reading like?

Best Western Plus Moat House Reading is located by the river, a short 17-minute walk from Nirvana Spa.

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Reviews

Best Western Plus Moat House Reading Reviews

7.2

Good

7.8

Cleanliness

7.8

Location

8.0

Staff & service

7.0

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Very friendly staff.
Verified review

8/10 Very good

friendly reception, big room, decent breakfast old hotel, expensive (visited during Music Festival)
Verified review

10/10 Exceptional

A very good hotel with friendly and professional staff. Tastefully redecorated. Can't wait to experience the new restaurant
Verified review

10/10 Exceptional

The reception staff were excellent and provided valuable information and advice about the hotel and surrounding area. Would stay here again definitely. Many thanks to Rida and Saleema
Verified review

8/10 Very good

Staff were lovely, room was clean. Clean comfortable bed and hot shower in clean bathroom. What more do you need.
Verified review

6/10 Good

Unusual place, but decent for being a budget hotel. Food quality for dinner was surprisingly good, buffet breakfast food quality was low, but if you don't mind about lower quality and are more interested in a large breakfast then you will be happy. For me, the bedroom temperature was set far to high.
Verified review

8/10 Very good

Room was comfortable but cleaning in room and definitely in corridors needs to improve. I stays for 3 days and floors remained
Verified review

8/10 Very good

Nice hotel with dome isdyes

A lovely, hotel with good staff, no BBC channels in the room when the England match was on, flickering lights and no hot water in the morning were not ideal. Also limited vegetarian and vegan options for breakfast.
Verified review

8/10 Very good

Large rooms with friendly staff

Lovely comfortable room although a bit dated and stained in some areas. Staff very friendly and helpful. The bathroom was big but the water only lukewarm. No plug points near the bed not helpful when charging a phone and you need an alarm One issue was the noisy bar outside our window which wasn’t ideal with kids
Verified review

8/10 Very good

Attentive staff, few small improvements needed

Very helpful and accomodating reception team. Corridors and door to room looked rundown and not inkeeping with the interoior standard of the rooms and lobby area, which were modern and attractive. Cleanliness standard good but bedding could have smelt fresher, mattress was also quite firm. AC not very effective, could only open the window slightly so room was quite warm.
Verified review

4/10 Fair

Shower didn’t work Air con didn’t work Restaurant/bar staff poor No tea/coffee facilities in room Curtains don’t cover the windows therefore as a woman alone made me feel uncomfortable when moving around roommates
Verified review

4/10 Fair

Very poor rooms

Rooms were very poor. Out of date and lots of damage. Stained carpets, broken fixtures and curtains that didnt close properly. Reception areas very modern but thats about it. Breakfast was good. In urgent need of updating. Complained at reception and all they said was sorry!! The bin area in full view of hotel was appalling and dirty. Rats around the works.
Verified review

6/10 Good

Maintenance was poor. Complained every day (3 days) about TV not usable. Bathroom floor grout broken up sharp and cut foot - no response. LEDs flickering in bathroom - probably due to cheap fittings. HOWEVER - you get what you pay for - cheapest hotel in the area - Food was excellent - not so cheap!. Would I stay there again ? Yes.
Verified review

4/10 Fair

Disapointing

Very disappointing. Turned up about 10pm to many lights not functioning properly in the car park. Smooth check in but rooms are very tired and discoloured. Air con does not work. Breakfast very disappointing too.
Verified review

6/10 Good

Appreciate the property maybe in the process of refurbishment but this should be highlighted upfront. extremely damp and musty smell especially in hall and stair wells and lifts out of action. If i was hotel owners i would also look at quality of work being done and poor paintwork and lack of attention to detail like replacing worn stained carpets damage woodwork like skirtings door frames or architrave will let the refurbishment down. Breakfast was adequate but again quality not the best and cooked breakfast elements not kept warm enough. thankfully only 1 night stay and chosen purely for location to the places we needed to visit.
Verified review

6/10 Good

Two night stay best Western plus?

Check in fine Room nice Evening meal poor. Ordered fish and chips which came from the poachers pub as kitchen closed It was burnt. I struggled the even get a lnife into the batter. I showed the staff member who said about getting another but by the time he asked it was to late as partner had almost finished. Still charged the 18.50 for it. The breakfast was ok. Croissants not cooked in midlle and fried eggs seen better days. Best part room
Verified review

6/10 Good

The first floor room we were allocated was just above the pub, and on Friday night was VERY noisy until past 10pm. We could feel it through the floor. As well, we had electrical problems - the mini fridge tripped out the power when switched on. When we asked, we were able to move to a quiet room on the 3rd floor. This room had a very soft bed - to the extent we rolled into the middle. There was no blind for the roof light, but that didn’t matter much because the window itself was so dirty. On the other hand, the staff were very pleasant, and the fitness room was clean and well-equipped. On the whole not a brilliant hotel since it claims to be 4 star.
Verified review

4/10 Fair

A very disappointing stay

Difficult to report this. The First room we were in was Next To the Pub which had a constant bass going. The Bathroom sink didn’t drain and the Lights flickered . The Next room was better positioned but the Lights In the bathroom also flickered all the time. The Sink was cracked. The bed was old plus it dipped in the middle we ended up sleeping on top of each other, whilst I love my wife dearly it was Very uncomfortable and the air con barely worked. Both rooms were in need of some tlc and a coat of paint. The communal areas were nice and the staff friendly. The garbage area was a mess the outside area covered in rubbish and empty bottles and the car park lights were flickering, overall that’s a lot of bulbs that need replacing.
Verified review

8/10 Very good

The hotel was clean and smart, the dining options were excellent and the food absolutely delicious. Staff were friendly. The room was clean and well equipped. Bathroom also nice and clean. The bed was a little uncomfortable but not terribly so. Unfortunately it was a very warm September weekend. The first night the room was unbearably got even with the window open as the air con wasn't working and the heating was on. We reported this to reception and asked if there was at least a fan. Unfortunately this wasn't provided and the AC wasn't fixed, we were told it was out on the entire side of the hotel our room was on, they had at least turned the heating off but it was still unpleasant warm even with having left the windows open. This did mean we didn't sleep at all well especially as the noise was excessive from parties and people coming and going from the hotel. The TV also wasn't tuned in so we couldn't even watch TV to pass the night and even though it was a smart TV it wasn't connected to the internet so we couldn't even cast to the TV from our devices. Hopefully the renovation work they are doing will fix these issues soon.
Verified review

10/10 Exceptional

The hotel is in a nice setting and area
Verified review

8/10 Very good

Very good value.
Verified review

8/10 Very good

The hotel itself was good. While it is a bit dated, we got two rooms that were adjoining. The temperature was not great. The breakfast was over priced for what we got.
Verified review

4/10 Fair

Extremely dated property and style of management.
Verified review

4/10 Fair

Felt like the setting of a budget slasher movie, well past its best indefinite need of a facelift. Had shining vibes.
Verified review

6/10 Good

Nice and quiet. Pleasant stay however just the cleanliness wasn't up to scratch. Mould on the window curtains and around the bath area.