We regretted reserving the room via Expedia. Grossly overpaid for the room (due to supply/demand issue). The clerk felt bad that we got overcharged and said she would have given us a discount had we not booked via Expedia.
But the real issue was the fact that they did not clean/make up the room and when we asked why, they replied that unless we request in advance, they don't bother!!! No one informed about this little rule. They sent someone as a after thought to pickup the room - failed to replace empty tissue box, no bottled water, coffee maker that was broken did not get replaced, as requested - all in all terrible worst hotel experience, ever!!!